Payment Terms and Refund Policy

• Registration ($45 for full-/ half-day camp): one-time fee, charged at registration, non-refundable.
• Camp t-shirt (mandatory to have): charged upon confirmation of purchase.
• "Early bird" registration (February 5-April 30, 2026):
  • Full-day summer camp: $250 per week.
  • Competitive training camp, half-day (9.00-13.00): $130/ week.
• Regular price (starting May 1, 2026): 
  • Full-day summer camp: $275 per week.
  • Competitive training camp, half-day (9.00-13.00): $150 / week.
• Extended hours available for full-day campers (4pm-6 pm): $50/ week. Occasional daily rate: $25/day.
• Automatic Billing: 
  • At Registration: 10% deposit.
  • Balance Due: 14 days before your camp start date.
• Easy Transfers: Want to switch weeks? We can move your spot if space allows for a small $10 admin fee.
• Cancellations: Should you need to cancel, the fee is 10% of the total price of cancelled camp weeks (up to a maximum of $50).
• Late Pick-up Fee: A $25 daily charge applies for pick-ups more than 5 minutes late. Fees are invoiced and withdrawn at the end of the camp week.
• Refund Policy in case of suspention: should a child be suspended for a valid behavioral reason (see Questo Camp Code of Conduct), no refund will be provided for the remaining days.

Questo Camp Code of Conduct

To ensure a safe and positive experience, we expect all campers to follow these guidelines. Failure to comply may lead to immediate suspension without refund.

• Safety First: 
  • Campers must remain on-site and are not permitted to leave the premises alone during camp hours.
  • Campers must remain with their assigned group and supervisor at all times.
  • Parents must sign in their child at the start of the day and sign out at the end of the day.
  • For children 10+, a special authorization required to leave campus independently after camp hours. We encourage parents to assess their child's maturity and safety skills before granting this permission.
  • No physical violence, hitting, or aggressive behavior toward other campers or staff.
• Respect Others: Bullying, teasing, discriminatory language (racial slurs, etc.) or other forms of verbal violance are strictly prohibited.
• Respect Property: Intentional damage to camp equipment or the facilities is not allowed.
• Follow Directions: Prompt cooperation with instructor requests is required for everyone’s safety.
• Zero Tolerance: Physical violence, possession of dangerous objects or illegal substances will result in immediate dismissal.

Attendance & Absences

Checking In: We take attendance at 9:00 a.m. If your child is missing, we will call your contact numbers to ensure they are safe.
Reporting Absences: Please notify the supervisor in advance if your child will be away.
Sick Days: While we don’t offer refunds for single-day absences, confirmed sick weeks can be transferred to another week (free of charge) with a doctor’s note.

Health & Safety

Medication: All prescription meds must be kept in the camp office. Please provide clear written instructions for our supervisor.
Asthma: Campers may carry their inhalers or keep them in the office. Please share usage instructions with the supervisor.
Severe Allergies: A camp can be an allergy-sensitive environment. While we make every effort to remain peanut-free, we kindly ask for your cooperation in ensuring no nut products are brought to camp. In case of emergency, our staff is trained to recognize reactions and use auto-injectors.
Auto-Injectors: Children with life-threatening allergies must bring an auto-injector to be stored in the camp office.

If Your Child Feels Unwell

At Home: If your child has a fever, severe cough, or contagious condition (like head lice), please keep them home and notify us.
At Camp: If a child becomes ill during the day, they will rest in the office while we contact you for pick-up. Sick children cannot remain at camp for the day.