Espace Hygie Rules
To ensure a safe, harmonious and enjoyable experience for all our members, each area of Sporthèque and Espace Hygie is governed by specific usage policies. By purchasing a membership, you agree to follow the rules in effect, which are designed to maintain service quality and encourage respect among users.
The following rules cover access, expected behaviour, reservations and instructions specific to each area (such as the pool, fitness studios, racquet courts and gym). You are responsible for reading these policies and following them during your visits.
Violations may result in measures ranging from a warning to suspension of access, depending on their severity.
Locker room and sauna use
Hygiene and health
- Shaving is strictly prohibited in showers and sinks.
Behaviour and respect
- Video calls, photography and any audio or video recording are strictly prohibited in all locker rooms, without exception.
- Other users’ privacy must be respected at all times.
Sauna use
- You must use a towel when sitting or lying on the benches.
- The recommended session length is no more than 15 minutes.
- Food and beverages are prohibited, except for a closed water bottle.
- The sauna is a quiet space: conversations, calls and disruptive behaviour are prohibited.
- Essential oils, sprays and any other products are strictly prohibited in the sauna.
Do not enter the sauna wearing wet clothing, shoes or sandals.
Do not lie directly on the benches without a towel.
Leave immediately if you experience discomfort, dizziness or nausea.
Shoes, boots and personal belongings
- During winter, shoes and boots must be left at the Espace Hygie entrance near the access terminals.
- For hygiene reasons, clean sandals are recommended in showers and wet areas.
Responsibility for personal belongings
- Espace Hygie (Sporthèque) is not responsible for loss, theft or vandalism in the locker rooms.
- Lockers are for daily use. If belongings are left in a locker for more than 24 hours, our team will empty the locker and place the items in lost and found.
Avoid bringing valuables to the centre; it is best to leave them at home.
Terms and conditions for use of the Reformer studio
Access and eligibility
The Reformer studio is reserved for people aged 13 and over. To access classes, you must:
- Have an active membership that includes Reformer access;
- Or pay a guest fee;
- Or hold a valid class pass.
Reservations and cancellations
- Studio access is by reservation only, up to 24 hours in advance, through the online platform or customer service.
- One class reservation per day is permitted.
- Cancellations must be made at least two (2) hours before the class begins. Otherwise, the session will count as used or may result in a $25 penalty and/or access restrictions.
Studio rules
- Arrive 5 minutes before the class begins.
- Wear comfortable, appropriate clothing.
- Non-slip socks are strongly recommended.
- Please remove jewellery, watches, zippers and sharp objects to avoid damaging the Reformer.
- Peace and quiet must be maintained throughout the yoga/Pilates area, including the adjoining hallway.
- Bags, coats and boots are not permitted in the studio. Please use the locker rooms for your belongings.
- Clean the Reformer bed after each use. Towels and cleaning products are available.
- This is a fragrance-free area. Please avoid scented products.
- Cellphones must be silenced or turned off for the entire class.
Respectful behaviour toward other participants and instructors is required at all times. Inappropriate behaviour may result in removal from the class or temporary suspension of access.
