Gymnastics BC - Gymnastics BC Complaint Submission Form

Gymnastics BC Complaint Submission Form

WELCOME

Welcome to the secure, online complaint intake form for Gymnastics BC (GymBC). This form allows you to make a complaint or report to GymBC regarding a violation of GymBC's Maltreatment and Discrimination Policy and Code of Conduct Policy as per the GymBC Complaint Management Handbook (available at the following link: www.gymbc.org/safe-sport/concerns-complaints).

GymBC recognizes that you may be making your complaint or report about unpleasant, upsetting, and/or disturbing experiences or events. While completing this form, you will be asked to recount details of that experience, which can cause emotional distress. We recommend that you complete this form somewhere private where you feel safe. The form is set up to allow you to save it and come back to it later, should you wish to complete it in smaller time chunks.

If you require support as you complete this form, we encourage you to contact the Canadian Sport Helpline or to contact GymBC directly (safety@gymbc.org).

WHO CAN I SUBMIT A COMPLAINT/REPORT ABOUT?

After you submit this form, GymBC (and its third-party case manager) will determine whether it has the authority to process your complaint/report. One significant factor that will be considered is whether the complaint is made against a person who is (or was) under the jurisdiction of GymBC.

If your complaint is about (mis)conduct/maltreatment that occurred historically, GymBC's current policies will be used to complete your complaint process.

GymBC will do its best to address all complaints promptly and fairly. Anonymous complaints will be accepted by GymBC in its sole discretion, based on the seriousness of the breaches alleged in the complaint and where the complaint discloses sufficient information to reasonably permit the Case Manager to undertake next steps int eh Complaint Management Process.

If you are not sure if your complaint can be addressed through this process, you may ask questions directly to GymBC staff by emailing safety@gymbc.org.

A complainant is the person submitting the complaint. A respondent is the person whose behaviour is the subject of the complaint. Some complaint processes involve multiple complainants and respondents.

HOW TO COMPLETE THIS FORM

The form has multiple sections and will only be saved upon final submission. To complete the form, all fields marked with an asterisk (*) are mandatory and must be populated. Other sections are not mandatory. The email address added to the 'Complainant Information' section will receive a PDF version of this completed form.

WHAT HAPPENS NEXT?

Once you have submitted this form, GymBC will assess the complaint and send it to a third-party case manager. For a detailed overview of the entire complaint management process - please review page 5 of GymBC's Complaint Management Handbook available at the following link: www.gymbc.org/safe-sport/concerns-complaints.

If you have any questions about the process, please email safety@gymbc.org.

Complainant Information (optional other than email)

First name

Last name

Email *

Mobile

Date of birth

Address

City

State/Province

Zip/Postal code

Preferred Pronouns *

He/Him She/Her They/Them Other Prefer not to answer

Which of the following best describe(s) your role (or the role of the impacted person, if not yourself) at the time of the conduct violation? Select all that apply. *

Please Select Your GymBC Member Club Affiliation (if relevant)

Respondent Information

First name *

Last name *

Email

Mobile

Gender

Date of birth

Address

City

State/Province

Zip/Postal code

Please Select the Respondent's GymBC Member Club Affiliation (if relevant)

Which of the following best describe(s) the role of the respondent at the time of the conduct violation? Select all that apply. *

Do you believe the prohibited behaviour may be, at least in part, related to any of the following grounds? Choose all that may apply.

Describe the incident(s) complained of in detail, including dates, locations, witnesses, and all pertinent information (attach additional files below if necessary). *

Upload an image (if relevant)

Upload a video (if relevant)

Upload documents (if relevant)

Have your taken any steps to try and resolve this issue? (If yes, please describe below)

Have you reported this issue to any other organization(s)?

National Sport Organization Local Club Canadian Sport Helpline Police Child Protective Services Municipal or Provincial Government Human Rights Commission No

Other