SAL Online Waiver

By completing this registration, checking the agreement boxes below, and submitting your electronic signature, you acknowledge that you have read, understood, and agree to be bound by the terms and policies outlined in this Student Enrollment Agreement.

CANCELLATION & WITHDRAWAL POLICY
Due to the structure of this program and reserved placement in classes, no refunds will be issued for missed group sessions.

Enrollment is committed on a full school-year basis; however, families may withdraw at any time by providing written notice to Spanish Acquisition Lab (SAL) at least 30 days in advance. Upon receipt of written notice, automatic payments will continue for the 30-day notice period. After this period has been completed, any remaining scheduled payments will be canceled.

For families who have paid tuition in full, classes and payments continue during the 30-day notice period. After this period, a pro-rated refund will be issued for any remaining classes scheduled beyond the 30 days. No retroactive refunds or cancellations will be issued for payments already processed or for time within the 30-day notice period.

Up to two weeks of snow/inclement weather makeup days have been built into the schedule at the end of the school year, if needed.

PAYMENT
A non-refundable deposit is required at the time of registration to secure the Student’s placement in the program.

Tuition is paid in full at time of registration, OR through automatic monthly installments, which will be charged to the payment method on file on or around the 1st of each month (August–November and January–April), unless otherwise specified by SAL.

If any scheduled payment is declined or fails to process for any reason, SAL will provide notice via email. The family will have 5 days from the date of notification to update their payment method and ensure the balance is successfully processed. If payment is not received within this timeframe, the Student may not be permitted to attend classes until all outstanding balances are paid in full and the account is brought current.

A $25 failed payment fee will be assessed for any declined or returned payments. Families are responsible for maintaining a valid payment method on file. In the event of a failed payment, the payment method may be required to be updated within the platform.

SAL reserves the right to cancel any class due to insufficient enrollment or other unforeseen circumstances. In the event that a class is canceled by SAL prior to or during the program, families will be notified via email as soon as the decision is made.

If a class is canceled by SAL, a full (100%) refund will be issued for all tuition and fees paid for that class, including any deposit. Refunds will be processed back to the original payment method on file within 7–14 business days.

Families may, at SAL’s discretion and if space allows, be offered the option to transfer their enrollment to another class instead of receiving a refund.

POLICIES & AGREEMENTS
SAL has certain rules, policies and expectations that govern its tutoring services that students and if the students are minors, their parents/guardians are required to adhere to. Failure to abide by SAL’s rules, policies and expectations can result in this agreement being terminated without refund and the Student being banned from attending any future sessions. The Student if of legal age should review SAL’s rules, policies, and expectations (to the extent possible) so that they are aware of them and understand repercussions if they choose to violate any of SAL’s rules, policies or expectations. If the Student is a minor, the parent/guardian of each Student that is a minor should review SAL’s rules, policies, and expectations (to the extent possible) with that Student so that they are aware of them and understand repercussions if they choose to violate any of SAL’s rules, policies or expectations.

For Adult Students
As a Student of legal age, you should review SAL’s rules, policies, and expectations to ensure you are aware of them and understand the consequences if you choose to violate any of them. By enrolling, you agree to the following:
• I agree to be respectful and considerate of the property and materials in any classroom or facility used for SAL activities.
• I agree to follow SAL’s rules regarding food and beverages during class, including bringing beverages in covered containers if permitted, and only consuming food/snacks in designated, approved areas.
• I understand that SAL is not responsible for the amount of Spanish learned but will provide a language-rich learning environment.
• I understand all instructors are independent contractors who have passed background checks.
• I understand that photos and/or videos used by SAL for promotional purposes may include my image unless I submit a written opt-out.
• I agree to dress modestly and appropriately for a family-friendly learning environment. Clothing with inappropriate, suggestive, scary, morbid, or offensive imagery or language is not permitted.
• I understand that a non-refundable deposit is required to secure my spot. I understand, that if not paid in full now, tuition payments will be automatically charged to my account on or around the 1 st of each month (August–November and January–April). I agree to maintain a valid payment method on file and understand that if a payment fails, I will be notified and given 5 days to resolve the issue before I may no longer be permitted to attend classes.

For Parents/Guardians of Minors
If the Student is a minor, the parent or guardian should review SAL’s rules and policies with the Student so they are aware of expectations and consequences. By enrolling a minor, you agree to the following:
• I agree to remain on-site and be responsible for all students under my care during program hours.
• I agree to supervise students during any breaks or transitions.
• I agree to follow SAL’s sickness policy and understand that there are no makeups for missed group classes.
• I agree to follow SAL’s behavior policy and understand that repeated or serious behavior issues may result in dismissal.
• I understand that SAL’s sickness and behavior policies are available in the SAL Handbook on SAL’s website and understand that SAL may update or amend these from time to time. SAL HANDBOOK
• I agree to be respectful and considerate of the property and materials in any classroom or facility used for SAL activities.
• I agree to follow SAL’s rules regarding food and beverages, including bringing beverages in covered containers, not feeding snacks during class time, and only allowing food/snacks in designated, approved areas.
• I agree that all participating family members will dress modestly and appropriately for a family-friendly learning environment. Clothing with inappropriate, suggestive, scary, morbid, or offensive imagery or language is not permitted. Excessively worn, torn, or revealing clothing should not be worn during SAL activities.
• I understand that SAL is not responsible for the amount of Spanish learned but will provide a language-rich learning environment.
• I agree to support any students under my care in continuing their Spanish learning at home throughout the week.
• I understand all instructors are independent contractors who have passed background checks.
• I give permission for diaper changes and/or bathroom assistance in childcare classes (with a second adult present), if applicable.
• I understand that photos and/or videos used by SAL for promotional purposes may include the image and likeness of the Student (without the use of any names) unless I submit a written opt-out. 
• I understand that a non-refundable deposit is required to secure my student’s spot. I understand that tuition payments will be automatically charged to my account on or around the 1st of each month (August–November and January–April). I agree to maintain a valid payment method on file and understand that if a payment fails, I will be notified and given 5 days to resolve the issue before my student may no longer be permitted to attend classes.

WAIVER OF LIABILITY
The Student, if of the age of majority, or the parent/guardian of a minor Student, releases and agrees to hold harmless Spanish Acquisition Lab, Homeschool Lifeline LLC, Pikes Peak Library District (PPLD), Radiant Church, Bethany Fischer (as organizer), all SAL independent contractors, and volunteers from and against any and all claims, losses, expenses, costs, liabilities and damages (including any legal fee and expenses), any and all injuries, whether direct, consequential or incidental in nature, which result from, are connected with or arise out of the Student’s participation in SAL tutoring groups including any act committed by the Student whether on or off property.  For avoidance of doubt, such waiver of and release of liability shall include but not be limited to, physical injury, illness, emotional distress, property damage, or dissatisfaction with services rendered.  Further, nothing in the services provided promises that the Student will become fluent or otherwise proficient in the Spanish language.

By signing this agreement, I acknowledge and agree that participation is voluntary and that I assume all risks associated with the involvement of all students in this contract. 

I affirm that the students represented in this contract do not have any undisclosed physical, emotional, or behavioral conditions that would create unusual risks during participation. I further agree to comply with all rules and expectations communicated by SAL leadership in writing or verbally and will seek clarification if needed.

DISPUTE RESOLUTION
Any dispute that may arise out of or that relates in any way to this Agreement must be resolved solely and exclusively in compliance with the dispute resolution procedure set forth in this Agreement.  

a. Informal Reconciliation.  If any dispute arises out of or relates in any way to this Agreement, the claiming party must provide written notice of its claim in writing to the other party.  The written notice shall specify in detail the basis for the claim and shall quantify the amount of the claim or the relief sought.  During a period of no less than 90 days after the date the claiming party sends its written notice to the other party, the parties will attempt to informally resolve their dispute through informal reconciliation.  During this 90 day period, the parties must
meet in person to discuss a resolution.  All expenses associated with this informal reconciliation process shall be paid by the party incurring such expenses.
b. Formal Reconciliation. If the parties cannot resolve the dispute through informal reconciliation, then the parties agree to formal reconciliation conducted by an independent mediator at a mutually agreed upon date and location.  Following the mediation, the independent mediator will issue a written report concerning the dispute, including any payment of damages or other relief that the independent mediator decides is warranted in order to resolve the dispute.  No party is obligated to accept the independent mediator’s report.  Each party must, however, agree to accept or reject the independent mediator’s report and opinion within 14 days after the independent mediator issues the written report and opinion.  Each party must serve a copy of any acceptance or rejection on the other party and, if rejecting, state in detail the basis or reasons for the rejection.  All expenses associated with the formal reconciliation process shall be paid by the party incurring such expenses.
c. Arbitration.  After the conclusion of the formal reconciliation process, any remaining claim arising out of or relating to this Agreement shall be settled by binding arbitration administered under the J.A.M.S./Endispute Comprehensive Arbitration Rules and Procedures or an alternative dispute resolution provider agreed to by the parties. Any arbitration proceedings shall be held in Colorado.  The decision of the arbitrator shall be final and binding on the parties, and judgment thereon may be entered by a court of competent jurisdiction. 

Confidentiality.  The entire dispute resolution process, including informal reconciliation, formal reconciliation, and arbitration, shall be confidential.  No party to the dispute shall disclose to any other person the substance of or basis for the claim, the content of any testimony or other evidence presented at any hearing or obtained through discovery, or the terms or amount of any settlement, arbitration award, or judgment unless otherwise agreed to in writing between the parties.

MINORS 
Where the Student is a legal minor, the parent/guardian shall enter into this tutoring contract on behalf of the Student and shall accept and agree to all the terms and conditions contained herein on behalf of the Student. 

WHOLE AGREEMENT 
This agreement constitutes the entire understanding between the parties regarding the subject matter thereof, and the parties waive the right to rely on any alleged expressed or implied provision not contained herein. Any alteration to this agreement must be in writing and signed by both parties. If the Student is a legal minor, the Parent/Guardian shall enter into this tutoring contract on behalf of the Student and shall accept and agree to all the terms and conditions contained herein on behalf of the Student.

SIGNATURE & AGREEMENT
By signing below, I confirm that I have read and agree to all rules, policies and expectations. I understand this is a tutoring groups program, not a school, and I agree to take responsibility for the well-being of all students in this contract while on site. 

By typing or signing your name below — which you hereby adopt as your electronic signature—you affirmatively consent and agree that you are signing this Student Agreement electronically and your electronic signature on this agreement has the same effect as if you signed them in ink. You further agree that your electronic signature is the legal equivalent of your manual signature.

By typing or signing your name below, you agree to the use of electronic signatures, such as your act of clicking, checking or otherwise manifesting your assent to be bound by the terms of this Agreement. You further agree that your use of a key pad, mouse or other device to select an item, button, icon or similar act/action, or in providing or making any agreement, acknowledgement, or consent constitutes your signature (hereafter referred to as "E-Signature"), acceptance and agreement as if actually signed by you in writing. You also agree that no certification authority or other third party verification is necessary to validate your E-Signature and that the lack of such certification or third party verification will not in any way affect the enforceability of your E-Signature or any resulting contract.