Terms & Conditions

By proceeding with registration, you confirm you have read and agree to these registration policies.

Eligibility & Accurate Information

This portal is intended for PHAME students and their authorized caregivers or guardians. By using this portal, you agree to provide truthful and complete information during registration. False or misleading information may result in registration cancellation.

How Registration Works

Students (and/or their guardian or support person) use this portal to register for classes and workshops.

Registration has two phases:

Preregistration Period:

• Students can submit their registration request prior to the announced “Priority Registration Deadline.”
• On the priority registration deadline, PHAME will process all registration forms, and classes and workshops with high demand will be assigned via lottery.
• Submitting your registration request prior to the Priority Registration Deadline gives you the best chance at getting the classes you want.

Standard Registration Period:

• After the Priority Registration Deadline has passed, students can register for classes or workshops that still have remaining spots available.

Waitlists:

• Students will be notified if they are placed on the waitlist.
• If a spot opens up, the first student on the waitlist will be notified by email of its availability—the student will have 36 hours to register for the spot, after that the spot will be offered to the next student on the waitlist. (If the class starts in less than two days, students will have less time to accept the class and register)
• Students who are no longer interested in the class can remove themselves from the waitlist by signing into the student portal.

Adding Classes & Workshops

After the priority deadline has passed, students can continue to add open classes and workshops to their registration.

Classes: The last day to add a class without paying a late fee is 7 days before the term begins. After that, late registrations will incur a $10 fee per class.

Workshops: The last day to add a workshop is 7 days before the workshop. After that, late registrations will incur a $10 fee.

Dropping Classes & Workshops

Grace Period

After the priority deadline has passed, students who need to drop a class or workshop may do so with no fee during the grace period, defined as the three days immediately following the priority deadline. That means if the priority deadline is Tuesday, the last day to drop without a fee is Friday.

Classes:

After the grace period ends, and until one week before the term begins, there is a $10 fee to drop a class.

Dropping a class later than one week before the term begins incurs higher fees:

• Dropping less than a week before the term begins: Students will be responsible for 25% of the cost of classes. If they have already paid, their refund will be less this amount. If they have not yet paid, they will be invoiced for this amount.
• Dropping after the second Friday of the term: There are no refunds, and students who have not yet paid will be invoiced for the full amount.

Workshops:

After the grace period ends, and until one week before the workshop, there is a $10 fee to drop a workshop. After that, students will be responsible for the full price of the workshop and there are no refunds.

Invoicing & Paying for Classes

Before the priority deadline, students are not charged for classes. After the priority deadline, students will receive invoices for their classes.

What to do next depends on the student’s situation:

• If the student wants to pay in full, they can click the “pay online” link at the bottom of their invoice. This will take them to a payment screen. Alternately, students can find a payment link by logging in to the student portal.
• If the student wants a payment plan, they should call Alex to make a plan at (503) 764-9718 ext. 18. PHAME can split the charge into three payments (one third of payment is due by the first day of classes, and full payment must be received by the end of the term). Students paying with a payment plan cannot pay online.
• If the student uses tuition assistance:
  • If their tuition assistance has already been processed, the tuition assistance will show on the invoice. Scroll all the way down and Click “pay online” to pay online, or call Alex to set up a payment plan.
  • If their tuition assistance has NOT yet been processed, the full price of classes will show on the invoice and students should NOT pay yet. Make sure to fill out the tuition assistance request form at www.phamepdx.org/tuitionassistance and reach out to Alex Geffel if you have questions. PHAME sends invoices every month.

Payment Methods Accepted

Paying online is PHAME’s preferred payment method.

The student portal accepts Visa, MasterCard, American Express, Discover. Google Pay is available when using Chrome, and Apple Pay is available when using an apple device.

Students who wish to pay by check can make their checks out to PHAME and send them to our mailing address: 1631 NE Broadway #134, Portland, OR 97232.

Cash payments must be made in person; please call Alex to schedule an appointment.

PHAME Cancellation

Unexpected circumstances may cause PHAME to cancel classes prior to the start of term for any reason. Any tuition already paid will be credited to students’ accounts or refunded if requested.

Privacy policy

PHAME is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our registration portal.

1. Information We Collect

We may collect personal details such as:

• Name, contact information and date of birth
• Guardianship status & contact information
• Additional support or family member contact information, including emergency contacts
• Medical information that you would like us to know in case of an emergency
• Disability, accommodation and/or modification information
• Demographic information including race, languages spoken at home, ethnicity, income-level, LGTBQ+ identity and gender pronouns
• Reading level
• TriMet use and member ID number
• Artistic interests and class preferences

2. How We Use Your Information

We use the information to:

• Process registrations and manage enrollment
• Communicate with students and caregivers
• Inform program staff about student needs
• Provide appropriate support and accommodations
• Meet legal and educational requirements
• Communicate with medical professionals in an emergency
• Share demographic overview with funders (without student names or identifying information)

3. Information Sharing

We do not sell your personal information to third parties. We do not share your personal information with third parties except:

• With your permission
• To trusted staff assisting with program operations
• With medical professionals in an emergency
• When required by law

4. Data Security

We take reasonable steps to protect your data. The portal has up-to-date security features and any additional student information is saved on password protected computers using up-to-date security features. Only authorized staff may access your information.

5. Your Rights

You have the right to:

• Access and review your information
• Request corrections
• Withdraw your consent (where applicable)

6. Accessibility

We aim to make our privacy practices understandable and accessible to everyone. Please contact us if you need this policy in an alternative format.

7. Contact Us

If you have questions about this policy or your data, contact us at info@phamepdx.org or call (503) 764-9718 ext. 18.

By using this registration portal, you agree to the terms of this Privacy Policy.