Tennis Canada - Stade Jarry - Sondage Usagers 2026

Your opinion matters! 🎾

In order to continue improving your experience at Stade IGA, we would like to hear your thoughts on our services, facilities, and various booking policies. Your feedback will help us better meet your needs and guide our decisions for the upcoming seasons.

This short survey will only take a few minutes to complete, and all responses will be carefully analyzed.

🎁 As a thank you, each participant will have the chance to enter a draw for the opportunity to win 1 pair of tickets for the NBO session on August 3rd!

Thank you for taking the time to share your opinion and contribute to the improvement of your tennis center.

Deadline for responses: June 12. By submitting this form, you agree to the Contest Rules.

We appreciate your valuable collaboration!

Respondant

First name *

Last name *

Email *

MINI TENNIS COURTS

Would you be interested in being able to book our mini tennis courts? *

These courts are currently only available to our users with a valid reservation for the day.

Yes No, I prefer to go there after my reservation or a little before.

What time slots would be the most interesting to use our mini tennis courts? *

Morning Evening All day

How often would you use the mini tennis courts? *

Once a week Multiple times a week Every day I don't use this type of court

WAITING LIST
Option available only for our Accès Montréal members

When is your preferred time to join our waiting list? *

At 8:30 p.m, in the evening, at the time the courts are released (current system) In the morning, before the courts are released The day after the courts are released No preference Does not apply (I am a Regular member)

Other

Is the type of court important to you? Or would you accept a time slot regardless of the type of court? *

Yes, the surface matters No, I'd accept any surface Does not apply (I am a Regular member)

Would you be interested in a special waiting list for last-minute availability? *

Yes No Does not apply (I am a Regular member)

Would you accept proposals less than 2 hours before a reservation? *

Yes No Does not apply (I am a Regular member)

PRIVATE LESSONS

Are you satisfied with the private coaching options currently available? *

Yes No I don't take private lessons

Do you find the process of booking a coach clear? *

Excellent

Very Good

Good

Needs improvement

Booking process

Which criteria are important to you when selecting a coach? (Select all that apply)

Their skills level Their rates Their profile Their availability

Other

BOOKING PLATFORM

We want to hear from you! What new features would you like to see on our booking platform?

0/400

PROMO CODES

Would you be interested in setting up promotional codes such as discounts on the rates of our courts? *

Yes No

TENNIS COURT ACCESS

Evaluate the new access system to your tennis court *

Excellent

Very Good

Good

Needs improvement

Scan process

Security of the system (access limited to authorized users)

TENNIS GIANT STORE

In the last 12 months, have you made a purchase from the Tennis Giant Store in our stadium? *

Yes No

If not, why?

0/100

OUTDOOR PACKAGE

Are you satisfied with the current format of the outdoor package, which allows you to reserve courts for free throughout the summer season? *

Package available only for Accès Montréal members. Allows reservation of a court free of charge during the entire outdoor field opening period.

I would prefer a flexible hours bank (purchase of a certain number of hours that can be used during the season) I would prefer a monthly renewable plan (monthly payment with access to free bookings) I would prefer to have a choice of several formats Yes, I prefer to keep the actual outdoor package I don't use this type of plan

OUR TIME SLOTS

Would you be interested in implementing the 6 a.m. time slot? *

Yes, all year round Yes, during summer only Yes, during winter only No

How often would you book this time slot? *

Once a week Multiple times a week Every day I don't play at 6 a.m.

Would this time slot meet a personal or professional need? *

Personal Professionnal Both Neither I don't play at 6 a.m.

What's stopping you from booking certain less popular time slots/surfaces? *

For example, our clay courts, in the late evening between 8 PM and 10 PM

Price Schedule / Day of the week Type of courts Your availability Condition of the facilities Does not apply for me

Other

Would discounted rates on these time slots encourage you to book? *

Yes No

NEWSLETTER

Do you read our newsletters regularly? *

Yes No

What type of content are you most interested in?

New facilities What's new on our booking site Events Tennis tips Promotions Availability Behind the scenes

Other

TERMS AND CONDITIONS

Knowing that it helped improve access to the courts last winter, are you in favour of maintaining the rule that limits playing time to 1 hour per player per day during the winter season? *

Yes No

Do you find this rule: *

Very fair Fair enough Unfair

Are you in favour of stricter measures for users who do not show up without cancelling their reservation? *

Yes No

What measures do you think are appropriate? *

Warning Fees Temporary suspension Loss of privileges No opinion

ACCESSIBILITY

If you live with a functional limitation or accompany someone with a functional limitation to IGA Stadium, how do you find universal accessibility accommodations? *

Excellent Very good Good Needs improvement Prefer not to answer Not applicable

Do you have any suggestions to improve the accessibility of the Stadium, both in terms of facilities and policies?

0/200

RATE US

Our facilities and services *

Excellent

Very good

Good

Needs improvement

Locker rooms and showers

Lounge (in front of our indoor courts)

Indoor hard courts

Outdoor courts

Mini Tennis courts

Clay courts

Front desk services

Customer service

Screen information

Please rate your overall experience at IGA Stadium. *

What do you like most about our facilities? *

0/150

What do you like least or would to see improved? *

0/150

Do you have any comments or global suggestions? *

CONTEST

Thank you for taking the time to respond to our survey.🎾
As a thank you, a draw will be held among all participants who completed the survey.
🎁 To win:

1 pair of tickets for the NBO for the session on August 3rd 2026!

Good luck and see you soon on our courts!

Respondant

MINI TENNIS COURTS

Would you be interested in being able to book our mini tennis courts? *

What time slots would be the most interesting to use our mini tennis courts? *

How often would you use the mini tennis courts? *

WAITING LISTOption available only for our Accès Montréal members

When is your preferred time to join our waiting list? *

Is the type of court important to you? Or would you accept a time slot regardless of the type of court? *

Would you be interested in a special waiting list for last-minute availability? *

Would you accept proposals less than 2 hours before a reservation? *

PRIVATE LESSONS

Are you satisfied with the private coaching options currently available? *

Do you find the process of booking a coach clear? *

Which criteria are important to you when selecting a coach? (Select all that apply)

BOOKING PLATFORM

We want to hear from you! What new features would you like to see on our booking platform?

PROMO CODES

Would you be interested in setting up promotional codes such as discounts on the rates of our courts? *

TENNIS COURT ACCESS

Evaluate the new access system to your tennis court *

TENNIS GIANT STORE

In the last 12 months, have you made a purchase from the Tennis Giant Store in our stadium? *

If not, why?

OUTDOOR PACKAGE

Are you satisfied with the current format of the outdoor package, which allows you to reserve courts for free throughout the summer season? *

OUR TIME SLOTS

Would you be interested in implementing the 6 a.m. time slot? *

How often would you book this time slot? *

Would this time slot meet a personal or professional need? *

What's stopping you from booking certain less popular time slots/surfaces? *

Would discounted rates on these time slots encourage you to book? *

NEWSLETTER

Do you read our newsletters regularly? *

What type of content are you most interested in?

TERMS AND CONDITIONS

Knowing that it helped improve access to the courts last winter, are you in favour of maintaining the rule that limits playing time to 1 hour per player per day during the winter season? *

Do you find this rule: *

Are you in favour of stricter measures for users who do not show up without cancelling their reservation? *

What measures do you think are appropriate? *

ACCESSIBILITY

If you live with a functional limitation or accompany someone with a functional limitation to IGA Stadium, how do you find universal accessibility accommodations? *

Do you have any suggestions to improve the accessibility of the Stadium, both in terms of facilities and policies?

RATE US

Our facilities and services *

Please rate your overall experience at IGA Stadium. *

What do you like most about our facilities? *

What do you like least or would to see improved? *

Do you have any comments or global suggestions? *

WAITING LIST
Option available only for our Accès Montréal members