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Your client account is where you can CANCEL YOUR PRIVATE LESSONS. *All cancellations must be done at least 24 hours before the start of the lesson.
No replacement lesson will be provided if the cancellation is made within 24 hours. How to cancel your lesson? - Log in to your client account
- Select "Classes/Events" from the menu
- Scroll down and click on "Upcoming"
- Find the lesson you wish to cancel.
- On the right, select the 3 dots (...) & choose "Cancel".
Once the class is canceled on your account, please contact your teacher directly to discuss a make-up class. You will then need to register for the class using their form. *Please note that you cannot book a make-up lesson without having canceled the original lesson first! Once you cancel your lesson, it will generate a coupon to use on your teacher's make-up lesson form (the replacement lesson will be free). *If you need to cancel your lesson within 24 hours, please email your teacher directly to let them know (but please note that no replacement lesson will be provided)
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If you have any questions regarding this process, please send us an email at info@langmobile.com or call us at (514) 352-4762 (extension 1).
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