All online private lessons must be canceled on your client account at least 24 hours before the start of the lesson. 

If you need to cancel your class within 24-hours (last minute cancelation), please contact your teacher directly by email. Note that no replacement lesson will be provided.

*Please note that you cannot book a make-up lesson without having canceled the original lesson first! 

How to cancel your lesson?

1. Sign into your client account. 

3. Scroll down and click on "Upcoming" to reveal your upcoming classes. 

4. Find the lesson you wish to cancel.

On the right, select the 3 dots (...) & choose "Cancel". 

5. The class cancelation will provide a coupon that can be used to book a make-up class. 

Please contact your teacher directly to discuss a make-up class. 

Your teacher will add the make-up class date to their registration form for you to book with your coupon.

How to find your teacher's make-up class form

1. Sign into your client account. 

2. Select "Coupons" from the menu.

3. Next to the coupon you'd like to redeem, click the 3 dots on the right (...)

Select "View drop in form"

4. You will be redirected to your teacher's make-up class form. 

Please only register to the class assigned to you or your child.

*Registrations to classes reserved for another student will be canceled. 

If you have any questions regarding this process, please send us an email at info@langmobile.com or call us at (514) 352-4762 (extension 1).