Uploading Your Members Step-by-Step Tutorial

Follow these simple steps to upload your members for the season.

Step 1 – Request Access

• Open the link to fill out a Program Access form.
• Enter your contact information and select your club/program.
• Submit the form.

Note: Your Provincial Lead will review your request before access is granted. If your club or program does not appear in the list, contact your Provincial Lead.

Step 2 – Connect Your Account

• Return to the same page.
• Enter the email address you used on your access request.
• Request a connection code.
• Enter the code sent to your email.
• Once your access has been approved, you'll see a Member Import tab.

Step 3 – Import Your Members

• Open the Member Import tab.
• Click Filled Forms All and select the 2026-27 Membership Form (Import)
• Click the button labeled Import.
• Download the provided spreadsheet (schema/template).
• Enter your member(s) information into the spreadsheet following the instructions in the Instructions tab.
• Copy the spreadsheet data and paste it into the import window (Data).
• Click Import
• Correct any errors (such as missing fields or incorrectly formatted dates).

Helpful Tips

• Use each member's own email address whenever possible so they can receive their membership information.
• A member can have up to three affiliations (for example: Athlete, Judge, Coach). If a member requires more than three affiliations, submit an additional import.
• You can import one member or hundreds at a time.

Step 4 – Member Completes Their Waiver or Coaching Requirements form

After your import:

• Each member will receive an email asking them to complete their required waiver.  When importing coaches they will receive an additional email so they can upload their required information.
• If the member is a minor, a parent or guardian will complete the waiver on their behalf.

Step 5 – Receive Your Invoice

Once your Provincial organization has reviewed and approved your imported members:

• An invoice will be generated.
• The individual who first requested club access will receive the invoice notification.
• Payment options (such as credit card, e-transfer, cheque, etc.) will depend on your Provincial organization's setup.

Uploading Additional Members

Whenever you need to add more members:

• Return to the Member Import tab.
• Repeat the import process.
• Your import history and invoices will remain available for future reference.

Need Help?

If you have any questions during the process or cannot find your club/program, please contact your Provincial Lead for assistance.