Personalizing email/SMS messages with placeholders

Activity Messenger allows you to personalize emails and SMS you send with recipient names. If you imported participants from Amilia or from an Excle/CSV file, we make available placeholders for parents, their children and registration information. For Amilia consult the help page Building a list of participants from Amilia to find out more.

Placeholders are also available in templates. Consult the documentation page Personalizing email/SMS templates with placeholders for more information.

# Placeholders

The following placeholders are available relative to family accounts:

  • Name: The recipient's full name
  • First name: The recipient's first name
  • Account owner name: The account owner's full name
  • Account owner first name: The account owner's first name.
  • Participant name: The participant's full name
  • Participant first name: The participant's first name.
  • Child/children first name(s): The family account children's first names

The following placeholders are available for registration and membership information:

  • Activity: The activity the participant is registered to.
  • Subcategory
  • Category
  • Program
  • Group: The group the camper belongs to.
  • Team: The team the player belongs to.
  • Location: Where the activity is taking place.
  • Staff name(s): Staff assigned to the activity
  • Responsible: The person responsible for the activity.
  • Start date/time: Start date/time of the first occurrence (class or game) of the activity.
  • Start date
  • Start time
  • Next date/time: Date/time of the next occurrence (class or game) of the activity.
  • Next date
  • Next time
  • End date/time: End date/time of the last occurrence (class or game) of the activity.
  • End date
  • End time
  • Membership name
  • Membership expiration date
  • Multipass name
  • Multipass expiration date
  • Multipass tokens left

The following placeholders are available if you use the Zoom meetings integration:

  • Zoom meeting ID
  • Zoom meeting URL
  • Zoom meeting password

# Testing placeholders

You can test placeholders against lists containing only yourself. In Amilia, create an activity and register yourself. In Activity Messenger create a list with from that activity. Use that list for testing.

# Empty values

You can test empty values by sending a message to yourself. Placeholders {Name}, {First name} and {Last name} will be the only ones available. Others will be empty.

# Grammar corrections

Activity Messenger is smart enough to pluralize or singularize words around the "Child/children first name(s)" placeholder. For example, if there are many children, it will replace "has" with "have". You are free to write in singular or plural form. Activity Messenger will make corrections in both directions.