Sending messages by SMS and email

Activity Messenger is built to send SMS and email. You choose which to send.

The Messages page contains the list of send-outs you have made. Consult the help page on Tracking sent messages for more information.

Click on the (+) button to create a new message. Choose whether you want to send a message by SMS or email or both.

# Sending a message to yourself

The best way to get started is to send yourself a message by choosing "Myself" in the "To:" field. Type in your message and click Send. Look at your mobile phone for the SMS and your email inbox for the email.

You may decide to adjust the SMS reply and email branding options. Consult the Organization and Brand Information help page for details.

# Sending a message to a list of participants

Set the "To:" option to "List" and choose the list you want to send a message to. Activity Messenger will show you the number of valid recipients in the list, and at the bottom, an estimate of the cost.

Note: The Cost is an estimate based on valid emails and mobile phone numbers found in the list you selected. The real cost will be determined when the message is sent.

# SMS options

SMS are always sent from Activity Messenger's own phone numbers (for instance 438-792-8666). You may however decide to forward participant replies to your organization mobile phone, or your own by changing the "Reply to:" option.

More "Reply to:" options are also available. For instance you may decide not to reply to messages or specify an auto-reply message. Consult the Organization and Brand Information help page for details.

# Email options

Emails are always sent from Activity Messenger's email. Participants however will see your organization name.

You can set the "Reply to:" email address either to your organization's or to your own.

# Message format and length

If you are sending an SMS, messages are limited to 135 characters. The message will automatically be truncated. Emails have no restrictions in length. You can safely use emoticons in messages.

# Attaching a link to a web page to a message

Should you want to include a link to your website or any web page, Activity Messenger allows you to attach an link. Text and email message will contain a "" short link. When the participant clicks on the shortened link, they will be redirected to the link you specified.

# Sending a YouTube or Vimeo video by SMS/email

Activity Messenger allows you to send a YouTube or Vimeo video. Simply paste the share link provided by either platform. Activity Messenger will send a thumbnail of the video along with a link to watch it. On a mobile phone this link will open the YouTube or Vimeo application.

Creating and attaching a landing page to a message

If your message is longer than 135 characters, you may create and attach a landing page. An extra text box will allow you to craft a rich text message. This will add a shortened URL to the message. When the participant clicks on that link, they will land on the page you have created.

# Use and adapt a template

You can use an existing template and adapt it for this one-time message. Choose your template and click on View and edit. Modify the message and click on Save and hide to send your message.

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