info@activitymessenger.com

User management and permissions

In Activity Messenger a user is an administrator whereas participants, members, students and parents are your customers - recipients of messages. Users are per organization.

Click on the main organization menu and choose Manage users. You will land on this page:


# Permission levels

Activity Messenger counts 4 types of permission levels:

  • An Account Owner has full access.
  • An Administrator does not have access to Billing.
  • An Instructor cannot make modifications but can track attendance and send messages. They can only access attendance lists that were assigned to them, and messages they sent or related to their classes.
  • An Instructor (without messaging) cannot send messages.
  • A Guest has no access but can be CCed on emails and text messages you send.

# Inviting users

You may invite new users via email. They will get an invitation to activate their account afterwhich, they will have access to your organization.


# Importing staff from Amilia

If you have the Amilia integration, you can import staff directly from your organization in Amilia. Each will receive an invitation by email.


# Updating user information

Administrators and Account Owners can modify the name and permission level of users. If the user did not get the invitation by email, you can resend it. You can also revoke access by clicking on remove. The user will no longer have access to your organization.


# Instructor

An Instructor can be a coach or a teacher. Their access is limited to tracking attendance and sending messages. They can only access attendance lists that were assigned to them, and messages they sent or related to their classes.


# Guest

A Guest permission level is useful if you want to CC them on emails and text messages. You can only CC users of your organization. We therefore invite them to confirm their email and mobile phone number.


# Messaging

With Activity Messenger you can communicate with your users. You can send them emails and text messages. Create a New message and choose the Users option. Pick the staff you want to message.

You may also carbon copy (CC) users on messages you send to your clients. Create a New message and choose the CC option. Pick the staff you want to carbon copy.


Next topic: Media (images, videos and PDF documents)




Activity Messenger keeps on improving. Receive our newsletter and don't miss a thing.