support@activitymessenger.com

Membership renewal

Activity Messenger allows you to send an email or a text message before a membership expires to invite a member to renew their membership. This works both with Amilia and Upload Excel/CSV lists. It will take the membership expiration date you have imported.

To get started create a new automated task. Click on the Communications menu and Create a new automated task. Give your automated task a name and choose "Membership renewal".

Once your automated task is created you can turn on the switch and program the Automation Bot. Choose the time the message should go out at, select the list you want, and configure the message to send out.

Membership renewal tasks can be configured to use any type of list, even Master lists that combine other lists. Activity Messenger will identify recipients that have expiring memberships and ignore the others.

At the bottom you can pick a date to see who will receive a message on that day.


# Membership renewal message template

By default Activity Messenger creates a template for you. It contains placeholders for the member's first name, the membership and the expiration date. You can modify that template or use another.


# Consulting sent messages

Activity Messenger logs automation messages sent. Click on the Messages tab under the automated task. There will be listed all emails and text messages sent for the task.