Automating Amilia activity registration confirmation

If you use Amilia as your registrations platform, Activity Messenger can send a confirmation email (or text message) following a registration. Some situations where you might want to use this are:

  • Send a health survey to be filled prior to coming to the first class.
  • Send a welcome video.
  • Send a PDF containing important information about the program.

To get started create a new automated task. Click on the Communications menu and Create a new automated task. Give your automated task a name and choose "Amilia activity registration".

Once your automated task is created you can turn on the switch and program the Automation Bot. Select the program and activities you want, and configure the message to send out.

Please note:

  • Both the account owner and the member/participant will receive one message a few minutes after checkout.
  • You or any of your staff can receive a notification by setting the Carbon Copy option.
  • The message will be sent for each activity you have selected. If someone registers to two different activities, they will get two emails.
  • A parent which registers two children, will receive two messages.

# Registration confirmation message template

Activity Messenger provides a default message template. The template uses placeholders to inject the account owner, participant and activity information. You can adapt the template to your needs.

Should you wish to personalize multiple confirmation emails, you can create multiple copies of this template or create them from scratch. You may then attach them to their respective automated task.

# Notify administrator(s)

If you do not want to send the email to the client, but instead only notify one or many administrators, flip the switch "Do not send to the client". Make sure to specify those people in the Carbon Copy picker in the message configuration popup.

# Consulting sent messages

Activity Messenger logs automation messages sent. Click on the Messages tab under the automated task. There will be listed all emails and text messages sent for the task.