In our latest post, we look at automating Email/SMS session reminders for swim lessons.
We’ll cover:
It’s important to create a model which is adaptable to different classes and students. You can use MailMerge to personalize each message.
Your templates should include important details such as the swimmer’s name, their class, start date and time as well as the date of the last class of the sessions
Hello {First Name},
Your Swim lessons are starting in a few days starting soon.
Here is all the information for your lessons:
Name: {Participant first name}
Activity: {Activity}
Start Date: {Start Date}
End Date: {End Date}
Start Time: {End time}
Attached is our parent guide. Don’t forget to read it before the first day of lessons.
ABC Swim School
📌 Pro Tip: Ensure that your class notifications are as detailed as possible. We’ve found that a lot of people overlook the initial confirmation email or lose track of it. Providing all necessary information a few days before the session not only prepares everyone for the first class, but has also reduced our administrative team’s workload as the start date approaches.
You can include details from your registration forms in each email or text message using Activity Messenger’s mailmerge feature.
This personalization means each participant receives a customized message with their name, class, start date, level and other important information.
Some parents may have a preference for text message or e-mail reminders.
The use of both communication methods will increase the chances that your message will be read.
Activity Messenger allows you to send reminders by email, SMS or both.
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📌 Pro Tip: A very effective tactic we’ve adopted is to automate a reminder email 5-7 days before the session. Then, 48 hours before, we’ll text again, but only to those who failed to open the first email. We have found that our sessions now run more smoothly and our busy parents appreciate the reminder.
Configure the system to automatically send reminders a specified number of days before the meeting.
Every participant and family gets the correct information when they need it.
As a result, you save time and have more for other more important tasks on your to-do list.
Activity Messenger can do much more than automate start of session reminders for your swim school.
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