Mass texting for Tennis Clubs

Olivier Rousseau
21 May 2024 Tennis 2 min read

In this article we’ll learn how to send bulk SMS for tennis clubs, tennis academies or tennis coaches who want to improve their communication with participants and members.

Bulk SMS for Tennis Clubs

  1. How SMS can help communications
  2. How to send bulk SMS to parents
  3. Sending SMS to both Parents
  4. More tools for Tennis Clubs

 

 

Activity Messenger is also a tennis club software that helps you streamline your memberships, registrations and court bookings.

Improve communications with members

Effective communication is vital for tennis clubs, especially when it comes to last-minute updates such as class cancellations. SMS is an excellent way to ensure that important messages are read immediately by members. Unlike emails or phone calls, which may be missed, a text message reaches participants directly and has a 98% open rate.

This is not a big deal for less important communications, but for urgent outreach, the ability to text parents is critical.

SMS can also play an important role in helping you market your tennis club.

Bulk SMS to members for tennis clubs

Examples of Use Cases

  • Lesson Cancellations: Inform participants and parents about last-minute cancellations to avoid unnecessary trips.
  • Schedule Changes: Notify everyone of any changes in the schedule.
  • Important Announcements: Communicate urgent information, such as changes in venue or emergency alerts.
  • End of camp surveys: Collect data on how members appreciate their experience at your club
  • Start of lesson reminders:  Send reminders a few days before a tennis lesson session starts
  • Notify members when courts open up:  Keep members in the loop when court bookings open up last minute

How to send bulk SMS to members

Navigate to the communications tab in Activity Messenger and click on “New Message.”
This will bring you to the communication portal, where you can choose how to reach out to your members or participants.

Access the Communication Portal:

  • Go to the communications tab and select “New Message.”
  • This opens the communication portal where you can choose your preferred method of communication (Email or SMS).

Select SMS for Non-Marketing Messages:

  • Select SMS if the message is non-marketing. For example, if you need to cancel a class at the last minute, SMS is the way to go.

Choose Your Recipients:

Create and Send the Message:

  • Draft your message. You can personalize it using placeholders like the parent’s first name and the participant’s name.
  • Click “Send” to send the sms to the selected recipients.

 

How to send bulk SMS to members

Sending Text messages to both Parents

When you need to send a bulk SMS, select the relevant class or list of participants.

If you’re cancelling a kids’ tennis lesson, you might want to notify both parents.

Often, parents are split up, and one may be responsible for dropping off or picking up the child. Sending the message to both ensures that everyone is informed.

Why Notify Both Parents

  • Shared Responsibility: Ensures that both parents, especially in separated families, are aware of schedule changes.
  • Increased Likelihood of Message Being Seen: If one parent misses the message, the other parent can still receive it.

 

Sending Text messages to both Parents

FAQ

What is bulk SMS, and how can it benefit tennis clubs?

Bulk SMS allows tennis clubs to improve communication efficiency, ensure timely updates, and increase engagement among players, parents, and staff by sending text messages to large groups at once.

How do tennis clubs set up a bulk SMS system?

Tennis clubs can set up bulk SMS by choosing a reputable provider like Activity Messenger, which has built-in bulk SMS capabilities.

How can tennis clubs personalize bulk SMS messages?

To tailor messages to specific groups, clubs can use software features such as mail merge to insert recipient names and segment their lists.

Can bulk SMS be integrated with other club management tools?

Many bulk SMS services offer integrations with tennis club management software, but ideally you would use a platform that includes bulk SMS as a core feature.

Written by Olivier Rousseau Olivier is a kids sports programs owner who has been operating for over a decade with locations in Montreal, Quebec city & Ottawa. He also helps Gymnastics Club, Swim Schools and Dance Studios streamline their operations. He is the co-founder of Activity Messenger an online registration platform for the sports & leisure industry.

Start sending bulk SMS to your tennis members today!

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