Learn how to set up and automate facility bookings (fields, gyms, rooms) in Activity Messenger. Follow our step-by-step guide to create locations, set time slots, and set up booking packages.
Each location or plot of land must be created as a resource.
Go to the E-commerce tab. Click Resources.
Tap + to add a new resource, whether it's a field, a hall, a gymnasium, etc.
Please fill in the required details: name, description, address, and more.
If you have multiple fields (e.g., 5 tennis courts), create a separate resource for each.
If your resource is located within another resource, remember to indicate the parent location.
Once all the resources are created, they will be ready to be booked according to the packages you will define.
Booking packages allow you to manage resource rentals.
Click Booking Packages under the E-commerce tab.
Before creating a package, add categories (e.g., pickleball court rental, gym rental).
Once the categories are created, create a new package (e.g., 1-hour Pickleball).
Once the package is created, you need to configure the time slots and rates.
You can add additional options to your booking to increase its value.
Go to the Add-ons section.
Add additional services (e.g., ball rentals, towels).
Decide if the add-on is required and configure the associated prices.
You can choose different payment options for reservations.
Configure payment options (e.g., credit card, offline payment, coupons).
You can require a subscription to access certain packages (e.g., a three-month subscription to reserve pickleball courts).
Select number of players.
Choose how you would like the price to be calculated.
Determine player fee.
You can customize the client form to collect reservation-specific information.
Go to the Client Form section.
Configure the forms.
Add rental conditions and an electronic signature to accept the policies and refund terms.
Configure confirmation emails and notifications for bookings.
Customize confirmation emails and notifications for cancellations or reminders.
You can send a reminder email to guests before their booking.
If you would like to enable a waitlist for fully booked time slots:
Once everything is set up:
Publish the booking system on your website or microsite.
Customers will be able to choose a court or site, select an available time, and proceed with the reservation.
Example of Customer Reservation: