How To Sell Virtual Gift Cards

Olivier Rousseau
5 November 2025 FeaturesWebinars 2 min read

Gift cards are one of the simplest, highest-impact products you can add to your activity business. They bring immediate cash flow, attract new customers, increase retention, and give families an easy way to share the experience you offer. Our gift cards feature a unique 14-digit code that can be used to pay for anything you sell in Activity Messenger, including classes, merchandise, or specific offers.

This brief article explains why gift cards matter, how to set them up quickly, and best practices for promoting and redeeming them. Plus, be sure to watch the two videos at the end of the post for detailed walkthroughs!

Gift-Cards-Activity-Messenger

Key Takeaways:

  • Sell gift cards to diversify revenue and attract new participants—especially useful during slow seasons and the holidays.
  • Digital gift cards improve cash flow: you receive money upfront, often months before the registration date.
  • Make purchasing and redemption easy: allow variable amounts, schedule delivery to recipients, and integrate gift cards into your online registration flow.
  • Promote gift cards like a new product: homepage placement, dedicated newsletter, social posts, QR codes at your facility, and seasonal promotions (holidays, birthdays, start of season).
  • Control where gift cards can be used: restrict them for specific programs or merchandise if needed.

 

Table of Contents

 

📌 Read More: For a more in-depth look at gift cards, you can also visit the help guide.

Why Sell Gift Cards?

Gift cards are more than a convenience for customers—they’re a business tool. They allow fans of your programs to share the experience with friends and family, attracting new participants who might not have otherwise tried your classes.

From a cash-flow perspective, selling gift cards delivers money now for services provided later, which helps bridge gaps during slow months and supports budgeting for upcoming sessions.

Example: a parent buys a gift card for a winter class in November. You receive funds immediately, and that purchase often converts into a registration later, delivering both revenue and a potential long-term client.

Benefits For Your Organization

  • Immediate revenue: Gift card sales are deposited into your account as soon as they’re purchased.
  • New customer acquisition: Recipients become first-time participants who can convert into returning clients.
  • Better retention: A positive gift-card experience can lead to future purchases and word-of-mouth referrals.
  • Marketing momentum: Gift cards are easy to promote and make strong seasonal offers (holidays, birthdays, start of season).
  • Operational simplicity: Digital gift cards avoid manual paper coupon headaches—no printing, no manual code tracking.

How To Set Up Gift Cards

Treat gift cards as a product launch. Keep the purchase form simple and clearly branded, then decide these core settings:

  • Amount rules: Offer a recommended value (example: $100) but allow buyers to set an amount within a minimum and maximum (example: $25–$500).
  • Branding: Use your colours and images so the card looks like part of your brand.
  • Delivery options: Allow buyers to send the card immediately or schedule it (birthday, anniversary) and include a personalized message.
  • Tracking & reporting: Make sure your platform shows real-time balances and usage so you can monitor sold vs. redeemed cards.

Gift card setup form in Activity Messenger showing image, recommended amount and simple fields

Where To Sell and Promote Gift Cards

Visibility drives sales. Think omnichannel:

  • Homepage placement: Add a prominent link or banner on your website.
  • Dedicated newsletter: Launch gift cards with their own email and include reminders in subsequent newsletters.
  • Social media: Announce, share testimonials, and run short promotions.
  • QR codes at your location: Place a QR code at the front desk or door so visitors can quickly purchase a last-minute gift.
  • Event tie-ins: Promote gift cards during open houses, recitals, or community events.

How To Communicate Gift Cards Effectively

Promote the emotional value, not just the dollar amount. For activity-based businesses, position gift cards as experiences that keep kids active, support development, and connect families:

  • Use messaging like “Give the gift of movement” or “A meaningful gift from grandparents.”
  • Offer examples of recipients to buy for (new families, grandparents, friends of a participant).
  • Include testimonials or short success stories to show impact.
  • Run limited-time promotions: extra value on purchases, a small freebie for the buyer (branded toy, discount on next purchase), or a percentage bonus during holidays.

Walkthrough: Buying, Sending, and Redeeming Gift Cards

Here’s a typical flow demonstrated in Activity Messenger:

  1. The buyer opens a simple purchase form with a logo/image, a recommended amount, and an optional amount override (minimum and maximum enforced).
  2. Buyer chooses whether it’s a gift and can schedule the delivery date and time, add the recipient’s email, and include a message.
  3. Once purchased, the buyer receives a confirmation, and the recipient receives an email on the scheduled date with the gift card code and instructions.
  4. The recipient registers for a program online, pastes the gift card code at checkout, and applies it. The remaining balance can be paid with a card. The platform updates the gift card balance in real time.

The result: a smooth experience for buyer, recipient, and admin with minimal support calls or manual intervention.

Administrative Controls and Restrictions

Not all offerings should accept gift cards. Good platforms let you:

  • Restrict gift card usage for specific programs (for example, exclude merchandise or specialized events).
  • Prevent gift cards at checkout for particular registration forms.
  • Manage cards: merge balances, recharge, refund, or transfer between accounts when needed.

💡 Did you know? A gift card can be given to hold store credit when you refund a client. From any paid invoice, click on either “Cancel and refund” or “Refund.” Choose which invoice items to refund and toggle the option “Refund to a gift card.”

Quick Launch Checklist

  • ✅  Decide min/max and recommended gift card amounts.
  • ✅  Create a simple, branded purchase form with an image and short description.
  • ✅  Enable scheduled delivery and personalized messages for recipients.
  • ✅  Add gift card links to your homepage, newsletters, and social channels.
  • ✅  Place QR codes at your facility and at events.
  • ✅  Decide which programs allow gift card payment and set restrictions in your registration settings.
  • ✅  Plan promotional timing: holiday push, birthday reminders, and seasonal promotions.

Watch Videos to Learn More 👇

Final Thoughts: Take Advantage of Gift Card Opportunities

Make the experience effortless for the buyer and the recipient.” — Olivier Rousseau

Gift cards are low-effort, high-return products for activity businesses when implemented digitally and promoted thoughtfully. They improve cash flow, introduce new clients, and deepen community connections when paired with clear messaging about the value of your programs.

 

To see these automations in action, watch the full webinar recorded by Activity Messenger or book a demo for a personalized walkthrough.

💡 Missed the live discussion? Sign up for our monthly newsletter for sneak peeks at upcoming webinars, instant access to webinar registration, and other tips for managing your organization with Activity Messenger.

Written by Olivier Rousseau Olivier is a kids' sports programs owner who has been operating for over a decade with locations in Montreal, Quebec City, and Ottawa. He also helps Gymnastics Clubs, Swim Schools, and Dance Studios streamline their operations. He is the co-founder of Activity Messenger an online registration platform for the sports & leisure industry.

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