How to Track Attendance at Your Events

Olivier Rousseau
25 February 2025 Features 2 min read

Ensuring a smooth check-in process at your events is critical for both organizers and attendees. Whether you are hosting a dance recital, gymnastics competition, swim meet, or community event, efficient attendance tracking helps streamline operations, enhance security, and improve the overall experience.

In this article, we’ll explore several methods of tracking attendance, including digital check-in, QR code scanning, and ticket validation, to help you choose the best solution for your event.

Why Attendance Tracking Matters

Accurate attendance tracking benefits event organizers in several ways:

  • Increased security: Knowing who is at your event provides a safer environment and helps in the event of an emergency.
  • Better event planning: Understanding attendance trends helps with future event logistics, ensuring appropriate venue size, staffing and resource allocation.
  • Improved communication: Send reminders, updates, and post-event follow-ups based on attendance data to keep attendees engaged.
  • Simplified reporting: Attendance data provides valuable insights for sponsorship, funding, and improvement. Post-event reports can help secure future investments.

Methods for Tracking Attendance at Events

1. Manual Check-Ins (Pen and Paper)

Traditionally, events have relied on paper sign-in sheets. While simple, this method can be time-consuming, error-prone, and difficult to organize for large events. It also lacks real-time reporting, making it less effective for event planning.

1. Manual Check-Ins (Pen and Paper)

2. Digital Check-Ins (Spreadsheets & Apps)

Some event organizers use digital spreadsheets or basic attendance apps to record participant check-ins. While this eliminates paper clutter, it still requires manual input and may not scale well for bigger events. Additionally, data entry errors and lack of automation can slow down the process.

Attendance tracking Activity Messenger

3. QR Code & Ticket Scanning (Best Solution)

The most efficient way to track attendance is by using ticket scanning and QR codes. This method automates the check-in process, reduces wait times, and ensures accuracy. It’s widely used in conferences, concerts, and sports events because of its reliability and ease of implementation.

Email event tickets

How QR Code Ticket Scanning Works:

  • Attendees receive a digital ticket with a unique QR code upon registration.
  • At the event entrance, staff scan the QR codes using a smartphone or tablet (Does not require a ticket scanning app).
  • The system instantly checks attendees in, marking them as present in real-time.
  • If a ticket has already been used, the system prevents duplicate entries, eliminating fraud or unauthorized access.

Benefits of QR Code Ticket Scanning

Fast & Contactless: Reduces long lines and allows quick, touchless check-ins, making it ideal for high-traffic events.
Accurate & Real-Time Data: Eliminates manual errors and ensures all attendance records are up to date.
Automated Reporting: Generates attendance reports instantly, allowing organizers to analyze attendance trends.

Automating Attendance Tracking with Activity Messenger

Activity Messenger offers an all-in-one solution for event registration, ticketing, and attendance tracking. Here’s how it simplifies your event management:

  • Online Registration & Payment: Sell tickets online, collect payments securely, and automatically generate branded tickets with QR codes.
  • Instant Check-Ins: Use any smartphone or tablet to scan tickets and mark attendees present, reducing staffing needs and improving efficiency.
  • SMS Notifications: Send bulk texting to attendees before and during your event.
  • Automated Follow-Ups: Send thank-you emails, collect feedback through post-event surveys, and maintain engagement with attendees for future events.
  • Multi-Session & Multi-Venue Support: Track attendance across different sessions or locations within a single event.

Implementing Mobile Wallet Ticketing with Activity Messenger

Activity Messenger supports the integration of Apple Wallet and Google Wallet, allowing you to offer digital tickets that attendees can store on their devices. Here’s how it works:

  1. Ticket Issuance: When attendees register for your event, they receive a digital ticket with a unique QR code.
  2. Adding to Mobile Wallet: The confirmation email includes options for attendees to add their tickets to Apple Wallet or Google Wallet. By clicking the respective link, the ticket is saved to their device’s wallet app.
  3. Event Check-In: Upon arrival, attendees present their digital tickets from their mobile wallet. Your staff scans the QR codes using a compatible device, and the system records their attendance in real-time.

Additional Attendance Tracking Features to Consider

For event organizers looking to improve their attendance tracking process, consider incorporating the following features

  • Self-check-in kiosks: Allow attendees to scan their own QR codes upon arrival, reducing staffing requirements.
  • Geofencing & RFID Tracking: For larger events, RFID badges and geofencing can provide automated check-in without the need for manual scans.
  • Integration with CRM & Marketing Platforms: Synchronize attendee data with your CRM or email marketing tools for personalized engagement.

Activity Messenger makes it easy to manage event registrations, send digital tickets, and track attendance in real-time, helping create a better experience for both organizers and attendees.

Ready to simplify attendance tracking for your next event? Book a demo with an Activity Messenger expert.

Written by Olivier Rousseau Olivier is a kids sports programs owner who has been operating for over a decade with locations in Montreal, Quebec city & Ottawa. He also helps Gymnastics Club, Swim Schools and Dance Studios streamline their operations. He is the co-founder of Activity Messenger an online registration platform for the sports & leisure industry.

How to Track Attendance at Your Events

Subscribe for exclusive content

Receive News and Updates about our product

© Activity Messenger

info@activitymessenger.com