If you’re reading this, chances are you’re in the market for a new tennis club management software, or at least exploring options.
Maybe you’re frustrated with your current platform. You might feel like it hasn’t adapted well to meet the current needs of your members.
We’ve put together a guide to the best modern tennis club management tools to help you find the ideal plateform for you.
Every Tennis Club Software on the list has its own set of features, so we’ll focus on how they provide more than simply taking online registrations.
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Author’s note: Olivier shares tips and tricks he’s learned over the past decade as the owner of a children’s sports program. Today, as co-founder of Activity Messenger, he helps hundreds of Tennis Clubs across Canada and the US automate and streamline operations and increase revenue.
DISCLAIMER: Activity Messenger is our product. We created it because we struggled for years as operators with the shortcomings of existing Tennis Club Software and believe that most Club Management Softwares are broken.
Activity Messenger is designed to consolidate all of your tennis club’s operations into one streamlined solution, eliminating the need for multiple tools and workarounds.
It includes all the basic functionality of traditional Tennis management software, but takes it a step further with seamless integration with your favorite apps such as Canva, ChatGPT, Zoom and Stripe.
We understand the challenges of managing a variety of tools such as SurveyMonkey, MailChimp, JotForm, EventBrite, and SmartWaiver. That’s why we’ve developed features to replace them. We make sure that we meet all the operational needs of a Tennis Club.
Our approach is simple: Replace manual tasks with automated workflows to simplify operations and free up valuable time.
You can also see what people are saying about us on Activity Messenger’s Capterra profile.
(We’re proud of our 4.8-star rating and 100% likelihood to recommend.)
Most platforms for Tennis Clubs offer some combination of registration, communication and booking features and sometimes limited tools for email marketing, event ticket sale and progress reports. However, most simply integrate with tools like Mailchimp, SurveyMonkey and Eventbrite. They don’t offer a full suite of features within their software.
Activity Messenger differentiates itself from traditional Tennis Software in a few ways.
What It Is: Activity Messenger guides members to the ideal membership quickly and efficiently. Based on preferences such as availability, level or class, the registration process adapts to display the most appropriate class or membership options tailored to their specific needs.
Why it matters: Most tennis software displays all options to every web visitor, which can be overwhelming, especially on smartphones, and may not address a new member’s specific needs and preferences.
Added Benefits: No one likes to create yet another online account. Activity Messenger eliminates the need to create an account, making registration hassle-free. Rest assured that your customers have seamlessly created an account during the process and can log in at any time.
What it is: Complete your marketing tasks in one seamless place without jumping from one tool into another. Activity Messenger lets you send newsletters, create marketing automations, and even retarget customers who abandon carts before completing purchases.
Why it matters: Think about the workflow of your newsletters. Typically, you have to manually export your subscribers from your subscription software to a newsletter platform such as MailChimp or ConstantContact. This process is tedious. It’s error-prone and expensive.
Added benefits: With Activity Messenger, you can use our built-in Canva feature to design your emails and seamlessly create email marketing campaigns without leaving the platform. You can also retarget abandoned carts. An analytics dashboard gives you clear insight into your marketing efforts, your conversion rates, and how they are directly increasing the number of registrations you receive.
What it is: From sending reminders for unsigned waivers to automating marketing for children’s parties, our system includes a wide range of automations tailored for Tennis Clubs and Academies.
Here are a few examples:
Why It Matters: Automated reminders for unsigned waivers can be sent using a class roster to ensure each player attends a lesson, camp, tryout or event with all necessary safety protocols in place. This type of precise and targeted automation will not only increase efficiency, but will also improve the safety and simplifies daily operations.
Extra Perks: The automation is built in to the mail merge capabilities of the Activity Messenger. This ensures that each email is sent at the ideal time and tailored to each recipient.
Now let’s explore some of the other great options on the market.
Court Reserve has established itself as a key player in court management software, particularly for tennis clubs and recreational facilities. Its extensive feature set includes everything from court scheduling to seamless online registration and billing.
Cons of Court Reserve:
EZFacility has become a household name in facility management software, especially for Tennis Clubs. Its extensive feature set includes everything from membership management to online registration and billing.
Club Automation offers an extensive feature set includes everything from membership management, court booking to online registration and billing.
Before looking at best options for Tennis Clubs on the market, here’s a list of important features you’ll likely want in your software.
Effectively manage your members by tracking their registration, payment status and attendance history. Provide a seamless experience where members can book courts based on their membership level, update their information, renew their membership, and sign up for classes or events.
Simplify the tennis court booking process with an intuitive online system. Allow members to view real-time availability, make reservations & payments, and receive automatic confirmations and reminders. Include flexible booking rules, such as time limits and cancellation policies, to ensure fair access for all members at your club.
Create and send newsletters to keep your members and community up-to-date. Segment and personalize your marketing outreach based on registration status, age, level, or any other segmentation critical to your clubs marketing needs.
Personalize your communications by integrating player-specific information into emails and SMS messages, such as their name, level, activity, start date, and more.
Automate waitlist notifications to ensure spots are filled as soon as they become available. This is critical for managing high demand classes and booking slots to increase your profitability.
Gain insight into the financial health of your tennis club with comprehensive revenue, expense, and profitability reports.
Securely collect required legal consents and include your digital waivers into the registration and membership process. Replace SmartWaiver to collect waivers outside of the registration process (for events such as non-member bookings, free trials, drop-ins, etc.).
Gather valuable feedback from your members to improve your offerings and skyrocket you customer satisfaction. Replace tools like SurveyMonkey and automate survey distribution via email or SMS based on the end of session or end of membership date.
Provide a mobile-first, easy-to-use online registration process that makes it easy for parents to enroll in the tennis lessons, camps or clinics
Manage your team efficiently with payroll, scheduling, onboarding documents, and communication tools all in one integrated platform.
Make informed decisions about course offerings, marketing efforts, staffing needs, and more with comprehensive analytics.
Improve player and member engagement by keeping accurate attendance records with an mobile-friendly system.
Communicate urgent information or last-minute changes quickly and effectively with mass text messaging.
Track and share players’ progress through customizable report cards to promote a transparent and supportive learning environment.
When looking for a modern tennis club management platform, there are 2 critical aspects to consider:
Sifting through traditional customer registration portals can be intimidating for customers, especially new ones. This level of complexity can often cause potential customers to give up and abandon the process altogether. Modern software, however, offers a solution that mimics the personalized assistance of a phone call by fully customizing the selection of memberships or classes based on the needs of each individual family.
By moving to an intuitive registration process, tennis club managers can help customers quickly find the type of membership or lesson that meets their needs. This increases the likelihood that they will convert to paying members. And in today’s world, your software should be mobile first, not just mobile friendly.
Activity Messenger is all about simplicity, efficiency and forward thinking with a streamlined and easy-to-use registration journey. The platform is designed to consolidate functionality. It eliminates having to use separate services like Mailchimp, SurveyMonkey, BambooHR, and SmartWaiver.
And it’s not just the financial benefits that really resonate with our users. It’s the convenience of being able to centralize all of their needs – from registrations and communications to waivers and marketing campaigns – into one holistic view of their tennis academy.
Sign up for a free trial or book a 20-minute demo with Olivier; we’ll show you how Activity Messenger might be able to help modernize your Tennis Club or Academy.
No problem. Many tennis clubs are using Activity Messenger as they slowly make the transition from their current class management software. Activity Messenger can complement your current solution for email marketing, bulk SMS, event ticketing, gymnast progress, bulk certificates, digital waivers, party booking, surveys and more.
