Sports facility management software built for growth

A lot of sports facilities get stuck with 5 different software and 0 time to grow. Nobody wants that. Thankfully, Activity Messenger’s sports facility management software provides an easy end-to-end solution for everything from marketing, to access controls, bookings, rentals and class management, invoicing, reporting, waivers and more.

Use our built-in automations to increase your revenue, reduce no-shows, recapture interested leads, send win-backs, settle outstanding balances, and even add birthday party packages to your offerings. Activity Messenger facility management software does it all while still being easy to use.

Trusted by 600+ organizations across Camps Municipalities Swim Clubs Gymnastics Dance Studios NPO's Tennis Clubs

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Increase online bookings and class registration

Say goodbye to awkward phone calls about double bookings. With Activity Messenger, clients can easily see open bookings and class availability in real-time. Once they book their spot, a confirmation email and receipt is sent, and the opening is automatically filled on your calendar. It’s a breezy workflow that keeps everyone informed.

Plus, using Activity Messenger’s built-in automations, you can automate an abandon cart email to automatically send to anyone who started their booking but never finished (meaning you collect more bookings without lifting a finger).

Eliminate no-shows and make the most of your capacity

Eliminate no-shows with automated reminder text messages and emails. It’s easy to setup an SMS reminder automation that goes out to participants before their booking. You can set an email reminder to go out one day before, then follow-up with an SMS reminder closer to booking time, whatever works best for your members.

With automated reminders built-in to our sports facility management software, it’s easy for you to improve attendance rates and ensure your facility earns up to its capacity.

Get on-site access controls with or without gates

Pair your sports facility management software with access control gates from Activity Messenger to control the flow of customers entering your facility. Our access control gates allow customer to scan themselves in with a membership card (digital or physical). As soon as they scan, they’ll see a picture of their card, their booking details, and room or court number.

If they have an outstanding balance, they’ll be redirected to your front desk for payment. No space for a gate? No worries. You can still enjoy all the administrative benefits of our access controls without a gate.

Sell products and manage inventory with integrated point of sale (POS)

Manage multiple cash registers or just one using Activity Messenger’s built-in point of sale system. Our system makes it a breeze for customers to buy products at your facility. Simply scan your product and collect payment from a credit card, Interac, e-transfer, gift card, or cash. Activity Messenger will automatically issue an invoice that remains stored on the customer’s account.

Plus, you don’t need an abacus to track your inventory. Activity Messenger will manage your inventory and track sales with clear and concise reporting.

Get a 360 view of your sports facility

No more duct taping 5 different software together. Manage your registration, bookings, email marketing, SMS, point of sale, access controls, website, and more with Activity Messenger’s sports facility management software. When you use Activity Messenger for all your operations, you unify your data and get an extremely useful 360 view on your sports facility operations.

No more disconnected data. Now you can easy automate win-back email campaigns or promotions based on registration status, past bookings and other key data points. Unlock peace of mind for your staff and new growth for your business.

Free migration from your existing sports facility management software

Don’t get stranded on your own with a time-consuming migration. When you switch to Activity Messenger’s sports facility management software, our expert customer success team will help you migrate your data into Activity Messenger for free. No costly setup fees and no long-term contracts. Our customers stay with us because they love our software.
The best part? You can start using Activity Messenger’s features from day 1. Start sending email newsletters, SMS, creating automations or building your website on our platform, right away.

Sport Manitoba simplifies sport management
with Activity Messenger

“The best thing about Activity Messenger, for me, is streamlining. Instead of having to learn four platforms to do my job, I just had to learn one – and the learning curve was very easy.”

– Felicia Borges, Sport Administrative Coordinator at Sport Manitoba

Read the full case study

Your sports facility growth solved in 3-steps

Easy install for access controls

Our team will co-install your access control gates with you, or you can install your gate-less access controls on your own. Either way, you get remote access control support included so you’re never left stranded.

Collect self-serve bookings

Setup your booking calendar as a standalone page or integrate it into your existing website. Then, watch your customers self-serve. Collect bookings 24/7 and automate reminders to keep your facility full.

Spot growth opportunities

Easily see peak facility times, spot popular products on your point of sale reports, and uncover new opportunities for classes, events or promotions based on the data and reports you get with Activity Messenger. Then, put those findings into action to boost your revenues.

Incredibly easy calendar bookings for your membership (let your membership choose)

Give your members the power to choose their classes, courts and times with a self-serve calendar. It’s easy to manage everything in one central calendar or create individual calendars for different offerings at your facility. No matter your choice, all your data is centralized in real-time to power your reporting, automations and communications within Activity Messenger’s sports facility management software.

Why get sports facility management software
from Activity Messenger

Get sports facility management software built for mobile-first bookings

Your members want to book times and register for classes from their phones. That’s why Activity Messenger uses mobile-first conditional logic and user interface designs built specifically for phones so it’s easy for your members to purchase. Don’t get stuck with “mobile friendly” software that was built for desktop and crammed onto mobile as an afterthought.

A customer success team that knows your industry

Our customer success team members have run or worked in sports and leisure clubs for years. We support facilities just like yours, and we may have even run one ourselves. While competitors are replacing their staff with generic AI bots, Activity Messenger invests in people that are here to help you succeed.

You don’t need an IT degree to use Activity Messenger

Running your sports facility doesn’t need to feel complicated. You don’t need 5 different software and an IT degree. Activity Messenger’s sports facility management software provides an easy end-to-end solution for everything from marketing, to access control, to invoicing, reporting, waivers and more. Simplify your operations and get the data you need to grow.

An online registration solution designed for everyone:

Not Seeing Your Activity Here?

At Activity Messenger, we serve the sports & leisure industry, municipalities, NPO’s, and SMB’s.
Reach out to our team and let’s explore how we can support your organization!

Sports facility management software that does more than you expect

Collect waivers as part of the booking process

Make waiver signing and collection effortless. Using Activity Messenger your members (and guests!) review and sign waivers as part of their booking or registration process. It’s seamless and they can sign with their finger on a mobile device. No more chasing down parents or participants with missing waivers.

Send emails for bookings, promotions, newsletters and more

Get all your emails covered with Activity Messenger. Design and send beautiful newsletters, preschedule direct communications, create set-it-and-forget it email automations, or quickly send emergency updates to today’s participants in a few minutes or less. Simplify your communications with all your data centralized in Activity Messenger.

Manage your Point of sale (POS) and product inventory

Sell products and manage inventory for your canteen or pro shop with Activity Messenger. If you have products designed for specific classes you can even offer them as an up-sell on your registration form in Activity Messenger. Plus, get a full view of sales reports and track which products need to be re-stocked.

Staff hiring and onboarding tools

Build your staff portal on Activity Messenger to centralize everything from prospect interviews with our zoom integration, to staff hiring, employee training, time off requests, code of conduct reviews and contract signatures. Your entire HR process can be unified with an online hub that has everything your employees need.

Get sports facility management software with built-in SMS tools

Don’t hold your business back. Modern sports facilities need SMS capabilities. We love email, it’s fantastic for delivering detailed information. But, when every second counts, Activity Messenger also arms you with a robust SMS tool so you can quickly send targeted updates about schedule changes, closures, or even simple reminders for upcoming bookings.

Offer gift cards to increase your revenue

Your members probably have parents and grandparents who would love to buy a gift card to your facility this holiday season. There are a lot of kids (and grown ups!) that already have enough toys. Let their loved ones buy them an experience with a gift card. They’re easy to sell, redeem and even issue them as store credit when processing a refund.

See how your peers are growing with hands-free automations

Activity Messenger’s sports facility software is loaded with automations that are designed to grow your revenue while simplifying admin work. We’ve had clients add $15k – $20k each month with just one of our marketing automations. Help your staff go from “oh no” to “oh, no problem” with our time-saving growth tools.

Common questions about our sports facility management software

Do we need to use access control gates as part of Activity Messenger’s sports facility management software?

No. You can use our software without our access control gates if you prefer. Participants can simply scan in using a scanner at your front desk or designated check-in area. After scanning, customers will see court or class information alongside the customer’s ID and any outstanding balance they may have. This information can also be displayed on the front desk computer for staff review.

How does Activity Messenger help our sports facility grow?

Thanks to Activity Messenger’s marketing tools and automations, clubs can easily run ongoing win back automations, abandon cart re-targeting, early-bird and multi-family discounts, birthday party promotion automations, send monthly newsletters, and more. Plus, you can even build your website on Activity Messenger to streamline registrations, bookings and the full end-to-end customer experience.

Is Activity Messenger a good solution for a single gym facility, or only for large sports complexes?

Activity Messenger works for sports facilities of all sizes. Whether you have a single gym or a sports multiplex with dozens of courts and fields, Activity Messenger will help you streamline and grow your operations. We also have pricing plans that support multiple locations so you don’t get hit with big fees just for growing.

How do I integrate my existing customer data base into Activity Messenger?

Our skilled customer success team will help you migrate your current data into Activity Messenger. Unlike other sports facility software providers that are replacing their support teams with generic AI bots, we invest in experts with hands on experience running or supporting sports clubs, camps and facilities.

What happens if one of my customers cancels their booking?

With Activity Messenger, it’s easy to manage cancellations, changes and refunds with a few clicks from your dashboard. You’re not locked into rigid schedules and preset rules. Instead, our sports facility software can be adapted to your cancellation terms.

Can we use Activity Messenger for indoor and outdoor facilities?

Yes. You can mange indoor, outdoor or mixed facilities from the same dashboard. Plus, you can setup multiple access control gates for your facility to manage indoor or outdoor entry points. You can also set different timing, rules and availability for each court or field.

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