How to Create a Point of Sale System for Sports Organizations

Paige Zeller
21 July 2025 Features 2 min read

Whether you’re selling merchandise, class passes, memberships, or refreshments, having an efficient Point of Sale (POS) system tailored to your needs can streamline operations and improve the customer experience.

In this article, we explore how to create a versatile and user-friendly POS system using Activity Messenger, designed specifically for sports and leisure organizations.

 

 

Table of Contents

 

This article is inspired by insights from Olivier Rousseau, co-founder of Activity Messenger, who brings over twelve years of experience in online registration for kids’ sports programs.

Why You Need a Custom POS System for Your Organization

Traditional POS systems often cater to retail or hospitality businesses, but sports organizations have unique requirements. You may need to sell class registrations alongside merchandise or food and beverage items, manage one-time event tickets, or accept various payment types, including gift cards and membership fees. A customized POS system helps you:

  • Quickly add diverse items to invoices
  • Manage sales in-person efficiently, especially on mobile devices like iPads
  • Accept multiple payment methods, including cash, card, and gift cards
  • Create shortcuts for frequently sold items to speed up transactions
  • Register clients for classes or memberships directly at the counter

With these capabilities, the front desk becomes a seamless checkout point that supports your business goals.

pos-stripe-example

Getting Started: Creating New Invoices

The core of your POS system is the ability to create invoices that include all the items or services a customer wants to purchase. Here’s how you can build an invoice within Activity Messenger:

  1. Open the Invoice Interface: Start by accessing the invoice creation section in the platform.
  2. Add Items Using Shortcuts: The interface allows you to add items quickly using shortcuts. For example, if a customer wants to purchase a coffee, simply click on the coffee shortcut, and it will be added to the invoice.
  3. Include Merchandise: You can also include merchandise items by navigating to the merchandise category and selecting the appropriate item.
  4. Add Class Passes or Other Items: Beyond merchandise and beverages, you can add class passes or any other products you offer.

pos-screenshot-invoice

This streamlined process allows front desk staff to build invoices quickly and accurately, reducing wait times and potential errors.

Handling Classes and Memberships Beyond Shortcuts

Not every class or membership will be part of your shortcuts, especially if you offer a wide variety. Activity Messenger’s POS system allows you to add custom items on the fly:

  • Add Custom Fees: You can include fees for memberships or special registrations.
  • Register for Classes at Checkout: For example, if a customer wants to sign up for a ballet session, you can enter the details and register them directly through the POS system.

pos-screenshot-register

This flexibility ensures that your POS system can handle all scenarios, from routine purchases to unique requests, making it a powerful tool for your organization.

Payment Options: Making Checkout Easy and Flexible

Once the invoice is built, collecting payment is the next crucial step. Activity Messenger integrates with multiple payment options to accommodate your customers’ preferences:

  • Stripe Terminal: Accept credit and debit card payments securely and efficiently.
  • Cash Payments: For in-person sales, cash remains an option.
  • Checks: If your organization accepts checks, these can be processed as well.
  • Gift Cards: Customers can redeem gift cards purchased through the platform.

post-screenshot-payment

Learn more about Stripe

💡 Pro Tip:  Supercharge your front desk with Activity Messenger’s POS + Stripe Terminal combo. Accept tap, chip, or swipe payments on-site with seamless syncing to registrations, memberships, and class packs. Pairing our POS with Stripe Terminal is the ultimate setup for fast, flexible, in-person payments.

Looking for a POS system that fits your needs?

Book a demo with one of our experts and discover how Activity Messenger can help simplify your operations.

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Creating Shortcuts for Frequently Sold Items

To speed up the checkout process, especially during busy periods, you can create shortcuts for frequently sold items. This is particularly useful for consumables or popular merchandise. Here’s how to set up shortcuts:

  1. Identify High-Demand Items: For example, coffee, equipment, or popular merchandise.
  2. Create Shortcut Buttons: Add these items as shortcuts so they appear prominently on your POS interface.
  3. Organize by Category: Group shortcuts into categories like beverages, food, or merchandise for easy navigation.

pos-screenshot-shortcut

Managing Your Product Catalogue with E-Commerce Integration

All items available for sale, whether through your POS system or online, are managed in the e-commerce section of Activity Messenger. Here’s how to keep your catalogue up-to-date and organized:

  • Add New Products: For example, you can introduce a new product with various options, such as different flavours.
  • Use Tags for Organization: Assign tags like “beverages” to products so they appear correctly under shortcuts and categories.
  • Ensure Visibility on POS: Proper tagging ensures that when you select a category shortcut, all relevant products show up for quick addition to invoices.

post-screenshot-catalogue

Where a POS System Adds Value

The versatility of Activity Messenger’s POS system makes it ideal for a variety of sports and leisure organizations, including:

  • Gyms and Fitness Centres: Sell memberships, class passes, merchandise, and refreshments all in one place.
  • Dance Studios: Manage registrations for classes, sell costumes or dance gear, and offer snacks or drinks.
  • Sports Clubs and Gyms: Handle event registrations, merchandise sales, and membership renewals.
  • One-Time Events: Quickly set up a POS to sell tickets, merchandise, or concessions during special occasions.

By centralizing sales and registrations, your organization can better track revenue, inventory, and customer preferences.

Conclusion: Simplify Sales and Registrations with an Integrated POS System

For sports and leisure organizations, managing sales, registrations, and memberships can be a juggling act without the right tools. Activity Messenger’s POS system offers a powerful, flexible, and easy-to-use solution that streamlines the checkout process, supports multiple payment methods, and integrates seamlessly with your product inventory.

By creating shortcuts for frequent items, handling custom class registrations at the counter, and accepting payments through various channels, your front desk staff can deliver faster and more professional service. Whether you run a gym, dance studio, sports club, or event, implementing a tailored POS system will save time, reduce errors, and enhance customer satisfaction.

To learn more about how Activity Messenger can help you build and customize your POS system, visit activitymessenger.com and explore the platform’s full suite of features designed for the sports and leisure industry.

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