11 Marketing ideas for your Swim School

Olivier Rousseau
19 April 2024 Swim 2 min read

In this article, we’ll discuss our best swim school marketing strategies for increasing enrollment. We’ll also provide actionable tips you can implement right away and how using the right swim school software can help optimize your marketing.

We’ll explore the following marketing ideas for your swim school:

About the author: I’m Olivier, co-founder of Activity Messenger, a modern swim school management platform. In addition to my role here, I run a multi-location business focused on non-competitive sports for young athletes aged 2-9. Over the past decade, I’ve invested more than $200,000 in digital advertising through platforms like Facebook and Google, and sent countless email marketing initiatives. My hands-on experience is rooted in actively researching numerous marketing strategies specifically designed to increase enrollment.

1- Email Marketing for Swim Schools

You might be surprised for what seems like a simple tool, but this email marketing is the #1 underutilized strategy for swim schools.

At Activity Messenger, we see many swim schools using email campaigns to encourage former or returning students to sign up for the next session.

Which is a great start.

However, many of these campaigns only target past participants.

More critically, many swim schools don’t use email lists and opt-ins to allow potential new customers to subscribe to their newsletter.

In our operations, when we introduced a newsletter signup option, we were amazed by the number of potential customers who dropped  their email to sign up to get our newsletter.

Segment by Past, Current vs Potential Clients

Here’s why:

When it comes to digital marketing, it can be annoying to get an email promoting the swim class you’ve just signed up for – especially when it happens right after you sign up.

That’s exactly what we experienced.

✅ The unsubscribe rate went down significantly
✅ The open rate went up
✅ The registrations went up

Now, families receive emails that are relevant to how they’ve engaged with us.

Ways to Enhance Your Swim School’s Subscriber List:

  • On your website, include an opt-in feature.
  • Make it easy to sign up for the newsletter by displaying a QR code at events.
  • Encourage people to sign up during your swim meets, open houses or at the end of swim programs

Email Marketing for Swim Schools:

Engage with new subscribers to your newsletter by sending them a welcome email that gives them a taste of what they can expect to receive:

  • Blog posts showcasing your expertise
  • New subscriber promotions
  • Previews of future email marketing efforts

With this approach, you can turn a simple “thank you” into the start of a meaningful relationship with prospective swim school families.

📌 Pro Tip: Many parents discover our site through paid advertising or search. Often their children are too young or the family is not available for the current season. These parents are interested but can’t sign up yet; so keeping in touch with them could turn them into future customers.

2- Early bird-discount

One of the most effective marketing strategies that drove our revenue to seven-figure revenue was surprisingly simple.

We start taking registrations as early as possible.

We’re well ahead of our competitors.

We also offer early-bird discounts to incentivize early registration. This helps increase our cash flow and simplifies staffing. This gives us better insight to fine-tune our advertising spend, add more camp options if needed, or even vary what we offer to maximize revenue.

Early bird-discount

 

📌 Pro Tip: We’ve used this marketing strategy for years, typically reaching 25%-30% enrollment before most of our competition has begun. And because I know which summer programs need more exposure, I can target my digital, social, and email marketing campaigns where we have more openings.

3- Social Media Marketing

Don’t underestimate the power of social media marketing, especially when filling spots in your swim programs.

Advertising on Facebook and Instagram is a fantastic way to get the word out about your classes.

Even spending a small daily budget can result in significant increased traffic to your website.

I usually create one set of ads per session. This is less time consuming than trying to manage social media all the time, and tends to yield better results and wider reach.

It’s easy to set up: design an image or video ad with Canva, target it within a couple of miles/kilometers of your pool, set a small daily budget, and go.

With each additional swimmer contributing directly to your bottom line, this small investment can quickly fill empty seats in your classes and significantly increase your profit margins.

Swim school marketing ideas

Promoting Your Swim School on Social Media:

  • Share photos, videos or stories of how your school has improved swimming skills from satisfied parents and students.
  • Post visuals of students in swimming activities, whether they are competing, in lessons or just having fun.
  • Create shareable content that highlights your swim school and the importance of water safety with custom graphics such as infographics or illustrations.
  • Use relevant hashtags in your posts related to swimming, water safety and more to connect with potential customers.
  • Use swim and water safety polls and questions to engage your audience.
  • Offer incentives such as discounts or trial lessons to those who mention your swim school in their posts.

 

 

📌 Pro Tip: Over a 7 day period, I typically see $7 to $10 spent per sign-up using Facebook Ads, which is very effective. But the real value is more than that. Even after the initial 7-day window, many people sign up without directly clicking on the ad. We also see opportunities for ongoing engagement as a significant percentage of people sign up for our newsletter.

4- Testimonials & online reviews

Swimming school marketing strategies should always include the use of testimonials and online reviews. You can greatly increase your swim school’s visibility by encouraging students and their parents to share their positive experiences on your website and social media platforms.

Maximize your online reviews

Online platforms such as Yelp, Facebook and Google are important places where prospective students and their families do research for reputable swim schools. It’s important that your school is well represented with positive reviews.

Ask for reviews: Proactively request reviews from students and their parents online. A simple request can drastically increase the amount of feedback your swim school receives. More reviews can provide more credibility to prospective families.

Reviews for swim schools

How to make effective use of testimonials

Turn positive reviews into testimonials on your website or marketing materials to increase your swim school’s reputation.

  • Display testimonials: Showcase standout reviews on your website, newsletters, and promotional content to highlight your community’s positive experiences.
  • Respond to reviews: Respond to all feedback, both good and bad, to demonstrate commitment to customer satisfaction and continuous improvement.
  • Personal follow-ups: Reach out to individuals who have provided positive feedback in surveys. Thank them and ask if they would be willing to share their thoughts online.
  • Simplify the review process: Include direct links to your preferred review platforms in your follow-up communications to make it easier for parents to leave reviews.

5- SMS Marketing for Swim Schools

SMS marketing for swim schools can be a powerful tool for nurturing customer relationships and improving operational efficiency.

Advantages of SMS for Swim Schools

Text messaging is a quick and effective channel for sending class reminders or event notifications directly to customers’ phones. You can set up targeted campaigns that will get families excited about what’s coming up next at your swim school.

SMS templates are incredibly useful for communicating other important updates, such as canceled classes or rescheduled lessons.

Sending regular SMS updates keeps your customers engaged so they don’t miss a beat! Since texts are typically read within minutes and have a 98% open rate, it is one of the best ways to improve your bottom line.

How to send bulk texting to your swim community

 

6- Improve Online Registration Process

Improvements to your swim school’s online registration process can have a significant impact on the customer experience. Families now expect a seamless and customer-centric registration journey.

How to Improve Your Registration Process

  1. Mobile-first approach: Make sure your registration form is easy to navigate on mobile devices. You’ll want to streamline the process, minimize text entry, and optimize visuals for smaller screens.
  2. Customer-centric: Implement conditional logic in your forms to customize the registration experience by displaying only relevant fields based on the user’s previous responses.
  3. Multiple payments: Include multiple ways to pay, including credit cards, bank transfers, and structured payment plans.
  4. Confirmation Email: Send detailed confirmation emails with key information including session dates, times, payment confirmations, and next steps. Effective post-purchase communication can help reduce buyer’s remorse.
  5. Integrated registration system: Integrate the registration form directly into your swim school’s website. Keeping potential registrants on your site helps maintain brand consistency and builds trust.
  6. Waitlist Management: Notify prospects of available spots with automated waitlist systems. When a spot becomes available, you can customize the notifications to increase the likelihood of conversion.

📌 Pro Tip: An unfriendly registration form can deter potential clients. By prioritizing a smooth user experience, you can facilitate a quicker transition from interest to enrollment.

7- AI (ChatGPT) to market your Swim Lessons

Integrating Artificial Intelligence (AI) into your swim school digital marketing strategies can help you increase efficiency, personalization and engagement.

AI-Generated Marketing Material:

  • AI Writing Assistants: Use AI tools like ChatGPT to create engaging descriptions and promotional content for your swim programs. Enter basic details about your classes and let the AI generate creative, compelling copy.
  • Photo Editing: Use AI-powered photo-editing tools like Canva’s Magic Designer to effortlessly enhance your marketing visuals.

Social Media Marketing with AI:

  • Content Generation: Use AI tools to generate ideas for social media content. Feed the AI your swim school’s themes or upcoming events to get customized content suggestions. Share your blog posts and ask the AI to write social media posts for your articles.
  • Posting Schedules: Use AI-powered analytics to determine the best times to post to social media platforms and increase the reach of your content.

AI-Driven Email Campaigns:

  • Subject Lines: Use AI to create email subject lines that boost open rates. Tools like CoSchedule’s Email Subject Tester can measure your subject line’s potential effectiveness.
  • Segmentation: Segment your email list based on customer behavior and deliver highly personalized content that resonates with each subscriber.

8- Swim Lesson Surveys

You can gain valuable insight into your programs and identify areas for improvement by conducting an end-of-session survey for your swim school.

Activity Messenger allows you to set up an automated email sent 2-3 days before the last swim lesson of the session.

How to use survey as part of your digital marketing strategy:

  • Leverage Positive Feedback: Encourage students who complete your survey to share their experience on social media. This will increase your online presence and add social proof to your marketing efforts
  • Add Feedback into Future Marketing: Use the data collected to highlight positive testimonials and demonstrate responsiveness by sharing planned improvements based on feedback for the next session.
  • Boost Retention: Include a link back to your swim school’s website. This will encourage people to sign up for upcoming classes.
  • Foster Word-of-Mouth: Include a personalized certificate that recipients can print and share on their social media. This not only celebrates their progress, but also helps spread the word to potential new families.

How to create a Survey for Swim Lessons

Ideas on how to collect and use customer feedback:

If you’re looking to improve your customer service, asking for feedback on a regular basis can help you identify areas that need attention.

  • Gathering Feedback: This could include sending out review requests, conducting satisfaction surveys, or adding a simple call-to-action at the end of emails asking customers to share what they think.
  • Responding to Feedback: If you receive negative feedback, address it quickly to demonstrate your commitment to customer satisfaction.
  • Continuous Engagement: Ensure that students feel heard and valued by making it easy for them to provide feedback through a variety of channels.

 

📌 Pro Tip: As an operator, collecting feedback used to be a tedious task that we often neglected. Now, with Activity Messenger, we’ve streamlined the process with automated messages sent as sessions end.

9- Customer Referrals

The trust and credibility associated with personal referrals makes them an extremely effective swim school business marketing strategy.

Just as a friend’s recommendation for a great restaurant carries weight, people trust swim school recommendations from friends and family.

swim school management

Leverage customer referrals effectively:

  • Referral program: Encourage your former students to spread the word by offering tangible incentives such as discounts on lessons, branded merchandise or special gifts.
  • Promote positive experiences: Your best advocates are your happy students and their parents. Encourage them to share their positive experiences with others both in person and online.
  • Make it easy: Provide tools such as referral cards, personalized links or mentions in your swim school newsletter to make it easy for your students to refer friends and family.

 

📌 Pro Tip: Most people do two things before choosing a swim school for their kids: They ask for recommendations and they check online/offline reviews. To increase enrollment, you need a local swim community talking about how great your classes are and an online presence on review sites so people can find you without interacting directly with your students.

10- SEO for Swim Schools

The use of search engine optimization (SEO) is an important strategy for increasing your swim school’s online visibility. You can improve your search engine rankings by optimizing your website and creating engaging content.

Understanding SEO for Swim Schools:

  • Optimize Your Website: Make sure your site is mobile-friendly, loads quickly, and has high-quality inbound and outbound links.
  • Relevant Keywords: Use keywords such as “swim lessons near me” or “kids swim lessons” that potential customers might use when searching.
  • Focus on Local SEO: To increase visibility, target local keywords such as “swim school in [city or neighborhood name].
  • Local Backlinks: Aim to get backlinks from respected local websites to strengthen your local SEO.

Seo For swim schools

Actionable Insights for Content:

  • Start a Swimming Blog: Engage your local community by sharing swim tips, tutorials and stories from your classes.
  • Video Content: Create videos showing swim lessons or going behind the scenes at your swim school to connect with your audience on a more personal level.
  • Short-form Video: Share short clips of class highlights or instructional content using platforms like YouTube Shorts, Instagram Reels, and TikTok.

 

📌 Pro Tip: Focus on long-tail keywords and local search terms to quickly improve your ranking before your site builds more authority on Google.

11- Pay Per Click (PPC) Ads

Pay-per-click (PPC) advertising is a method where you pay each time a user clicks on one of your online ads. This helps increase your swim school’s visibility in Google search results for targeted phrases such as “kids swim lessons” or “swim schools near me.

PPC Campaigns for Your Swim School

  • Keyword Research: Identify and bid on keywords that families are likely to use in their search for swim lessons in your area.
  • Ad Creation: Create compelling ads that showcase what makes your swim school different: unique teaching methods, special promotions, experienced instructors.
  • Monitor and Adjust: Review the performance of your PPC ads on a regular basis. Tweak your strategies based on the effectiveness of different keywords and ads in driving traffic.

PPC For swim schools

Benefits of PPC for Swim Schools

PPC advertising offers immediate visibility, which is crucial for newer swim schools or those located in a competitive market.

  • Targeted Advertising: Use PPC to reach families in your geographic area who are looking to teach their children to swim.
  • Controlled Budget: Manage your expenses by setting a budget that fits your financial capabilities, paying only when someone clicks on your ad.
  • Measurable Results: Understand exactly how your advertising budget is being spent with PPC’s measurable metrics.

 

Streamline your swim school Management

Activity Messenger can do much more than help you market your Swim School. It’s an all-in-one tool that can help you replace tools like Jackrabbit, IClassPro or any other swim school management software. Activity Messenger can also help you replace a bunch of other tools such as JotForm, SurveyMonkey, SmartWaiver and Mailchimp.

Other ways Activity Messenger can help:

Digital Waivers for Swim Lessons
Attendance tracking for Swim Lessons
Swim Instructor Application Form
Start of session reminder

If you would like to meet an Activity Messenger Expert to learn more, click here to book a demo.

 

Written by Olivier Rousseau Olivier is a kids sports programs owner who has been operating for over a decade with locations in Montreal, Quebec city & Ottawa. He also helps Gymnastics Club, Swim Schools and Dance Studios streamline their operations. He is the co-founder of Activity Messenger an online registration platform for the sports & leisure industry.

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