Businesses and organizations often rely on online forms to streamline their registration process. Whether it’s for classes, camps, or events, collecting information and payment with an online form has never been easier.
And by integrating a payment gateway like Stripe, you can enable secure and seamless online transactions. And you can get set up in minutes. In this article, we’ll walk you through the process of creating a custom registration and payment form with Stripe.
By following these steps, you’ll be able to efficiently allow attendees to select a class or event, collect user information, sign a digital waiver, and accept payments, all within a single form.
We think that Class Management might be broken. For that reason, we created a tool that can replace your Class Management and Online Registration Software such as JackRabbit, IClassPro and DanceStudioPro.
Note about the Author: Throughout the article, Olivier shares tips and tricks he’s picked up over the last decade running a multi-location children’s activity program & as co-founder of Activity Messenger, helping hundreds of dance, gymnastics, and swim school owners across North America streamline their operations and create more intuitive registration forms.
Before you can start integrating Stripe into your registration form, you need to create a Stripe account. Head to the Stripe website and sign up for an account. It only takes a few minutes.
The first step is to determine what information you need from students or families when they register. Here are a few things to consider to improve the user experience:
Common fields include name, email address, phone number, address, emergency contact, terms and conditions, digital signature, medical information, date and time selection, etc.
Can I build a form with Stripe? Unfortunately, no.
So before you design your signup form, you’ll need to choose an app or registration software that integrates with Stripe. You can use HTML and CSS to create your form, but this will take more time and require more technical skills.
Looking for an easier way?
Use a no-code form builder. All you have to do is drag and drop the various elements onto your form. Some popular choices are Google Forms, JotForm, Wufoo & Activity Messenger.
Learn how Swim-to-Safety moved their registration forms to Activity Messenger to collect payments for classes.
“We had to do all of our invoicing manually & had no way to collect digital signatures for waivers or forms. At the time, we were operating on such a small scale that it wasn’t a big deal. But it wasn’t sustainable. It was a lot of chasing and a lot of extra work to do all that. I was manually tracking payments, manually tracking attendance, and manually tracking every single part of the process. Activity Messenger changed all that.”
Click here to read the full case study.
In this article, we’ll show you how to build your registration form using a Stripe-integrated app like Activity Messenger (the following steps are similar for most form builders)
Your registration form will most likely require registrants to select an activity or event occurrence.
Here’s how to set this up:
Before sharing your form with your customers, test it thoroughly. Make sure payments are processed correctly, required fields work well, and the user experience is smooth. Click the -visit or fill- option to experience the signup process as a customer would. Use Stripe’s testing features to simulate payment scenarios and make sure everything works as expected.
After a user submits the registration form, Activity Messenger automatically sends a confirmation email, and it’s important that the confirmation email includes the invoice and any details that attendees need to know about the class or event.
You can customize the message for each registration form to give registrants clear instructions on what to expect next.
Learn more: What should your confirmation email include
Creating an online registration form and integrating it with Stripe is a great first step. But in this day and age, what comes after is just as (if not more) important. People now expect clear, personalized, and timely outreach related to their registration.
Use automated tasks in Activity Messenger to communicate with registrants in a timely and effective manner.
There are several ways to share a registration form with your customers. Here are some common methods:
Maybe you want to create an event registration form using Stripe as your payment processor. Activity Messenger can help with that too.
Just like EventBrite and other ticketing platforms, you can sell tickets online from your website, or via QR codes and fully customize your tickets with our Canva integration.
You can even create and send personalized RSVP invitations to a guest list and keep track of who is coming to your event. In addition, a scannable QR code on each ticket sold will help you streamline attendance tracking and alleviate congestion at the front desk.
But Activity Messenger stands out in several key areas when it comes to creating event registration forms.
Specifically, it offers significantly lower per-ticket fees, allows you to collect online waivers with digital signatures, and provides automated email/SMS before and after an event.
In addition, Activity Messenger allows you to send SMS messages, create newsletters, collect post-event surveys, and even has the ability to replace tools like Mailchimp, SurveyMonkey and Google Forms.
Integrating Stripe with your registration form allows you to accept payments seamlessly. With Activity Messenger, you can create a user-friendly registration form, that respects security compliance standards and leverage Stripe’s secure payment infrastructure. Combining both, you can create a convenient and efficient registration process while ensuring the security of all payment transactions.
As you already know, finding the right class, camp or activity oftentimes feels like looking for a needle in a haystack… Until now!
Include conditional logic to help your clients find the right option for them. Adding conditional logic questions in your forms will allow you to tailor the registration process based on participants’ needs, streamline the process by only presenting relevant questions, enhance the user experience, and reduce confusion.
Adding conditional logic questions in your forms will allow you to:
Learn more about adding conditional logic to your registration form.