Running a service-based, registration-driven business like a dance studio, swim school, gymnastics club, or summer camp comes with its unique challenges. Fortunately, automation tools can help you save time, improve communication, and boost your bottom line.
In this article, we explore five must-have automated tasks that can revolutionize how you manage your programs. Whether you’re handling registrations months in advance or juggling last-minute sign-ups, these automations will help streamline your operations and enhance participant satisfaction.
This article is inspired by insights from Olivier Rousseau, co-founder of Activity Messenger, who brings over twelve years of experience in online registration for kids’ sports programs.
One of the most common challenges for program managers is handling last-minute questions from parents who registered weeks or even months ago. Parents often forget session details like start dates, times, and locations, leading to confusion and extra work for your staff.
Start-of-session reminders are automated messages sent a few days before a program begins. Using a system like Activity Messenger, you can create personalized templates with placeholders that automatically pull in participant-specific details such as:
This automation ensures that every parent receives a consistent, informative message, reducing last-minute inquiries and helping parents feel confident about where and when to arrive. Plus, because it’s fully automated, it saves you countless hours of manual follow-up.

Just as important as welcoming participants at the start, sending end-of-session reminders helps close the loop on your programs. These messages are sent a few days before the last class or session, reminding parents of the end date and providing additional value.
Here are several useful elements to include in your end-of-session reminders:
This automation not only improves communication but also acts as a subtle marketing tool that can increase future registrations and enhance participant engagement.

Have you ever started a registration yourself only to stop because you didn’t have your payment details or needed to check schedules with someone else? Many parents do the same, leaving registration forms incomplete and potential revenue untapped.
Automated abandoned form reminders target these incomplete registrations by sending a gentle reminder to parents who didn’t finalize their registration. This automation:
By automating this follow-up, you reduce manual chasing and increase the likelihood of completed registrations.

If your business offers birthday parties, automated birthday reminders can be a game-changer. Many parents forget to book parties or delay planning until the last minute. Activity Messenger allows you to set up personalized birthday party booking reminders that:
Clients have reported an increase in birthday party bookings thanks to these timely and targeted reminders.

For businesses running membership programs—whether monthly or yearly—keeping memberships active is crucial. Automated renewal reminders sent a set number of days before membership expiry help:
This automation ensures a steady membership base and smooth revenue flow without requiring manual follow-up calls or emails.

Getting started with automation doesn’t need to be complicated. Using Activity Messenger as an example, here’s a quick overview of setting up an automated task:
This simple drag-and-drop and toggle interface empowers you to automate communications without needing technical expertise.

Book a demo with one of our experts and discover how Activity Messenger can help simplify your operations.
Book a demoAutomated reminders provide timely, personalized information that reduces confusion and last-minute questions, helping parents stay informed and engaged.
Yes. By reducing abandoned registrations and prompting renewals and re-registrations, automation helps maximize your business’s earning potential.
Most modern platforms like Activity Messenger offer user-friendly interfaces with drag-and-drop editors and placeholders, making setup straightforward, even for non-technical users.
Absolutely. You can personalize messages with participant and parent names, session details, locations, and other relevant information using placeholders.
Yes, automated surveys sent at the end of sessions collect valuable feedback without manual effort, allowing you to monitor satisfaction and make informed improvements.

Automating key communications like session reminders, abandoned form follow-ups, birthday party promotions, and membership renewals can transform how you manage your dance studio, swim school, gymnastics club, or summer camp.
These automations save you time, reduce administrative headaches, enhance the participant and parent experience, and ultimately improve your bottom line.
💡 Ready to simplify workflows and grow your business? Book a demo call today.
Explore how Activity Messenger can help you set up these five essential automations in just a few clicks.