5 Essential Automated Tasks for Dance Studio, Swim School, Gymnastics Club, or Summer Camp Operations

Paige Zeller
25 July 2025 CampsDanceFeaturesGymnasticsSwim 2 min read

Running a service-based, registration-driven business like a dance studio, swim school, gymnastics club, or summer camp comes with its unique challenges. Fortunately, automation tools can help you save time, improve communication, and boost your bottom line.

In this article, we explore five must-have automated tasks that can revolutionize how you manage your programs. Whether you’re handling registrations months in advance or juggling last-minute sign-ups, these automations will help streamline your operations and enhance participant satisfaction.

 

Key Takeaways:

  • Automating  communication helps reduce parent confusion and last-minute inquiries.
  • Start and end of session reminders keep families informed and improve the participant experience.
  • Abandoned registration follow-ups recover lost revenue by prompting parents to complete sign-ups.
  • Birthday party booking automations increase bookings by reaching parents at the right time.
  • Reminder emails for membership renewal reduce cancellations and help maintain a steady revenue stream.
  • With tools like Activity Messenger, setting up these automations is  simple and  doesn’t require tech skills.

 

 

Table of Contents

 

This article is inspired by insights from Olivier Rousseau, co-founder of Activity Messenger, who brings over twelve years of experience in online registration for kids’ sports programs.

1. Start of Session Reminders

One of the most common challenges for program managers is handling last-minute questions from parents who registered weeks or even months ago. Parents often forget session details like start dates, times, and locations, leading to confusion and extra work for your staff.

Start-of-session reminders are automated messages sent a few days before a program begins. Using a system like Activity Messenger, you can create personalized templates with placeholders that automatically pull in participant-specific details such as:

  • Participant’s first name
  • Parent’s name
  • Activity or class name
  • Start date and time
  • Location and any other relevant details

This automation ensures that every parent receives a consistent, informative message, reducing last-minute inquiries and helping parents feel confident about where and when to arrive. Plus, because it’s fully automated, it saves you countless hours of manual follow-up.

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2. End of Session Reminders

Just as important as welcoming participants at the start, sending end-of-session reminders helps close the loop on your programs. These messages are sent a few days before the last class or session, reminding parents of the end date and providing additional value.

Here are several useful elements to include in your end-of-session reminders:

  • Session end date: Many parents forget when the session ends, so this is a helpful reminder.
  • Links to leave reviews: Direct parents to platforms like Facebook or Google to gather testimonials and boost your reputation.
  • Surveys: Collect feedback automatically with built-in survey tools, replacing manual follow-up like SurveyMonkey.
  • Certificates: Personalize and send certificates of completion that parents and participants can share on social media, increasing your program’s visibility.
  • Next session registration links: Encourage re-enrollment by including a direct link to sign up for upcoming sessions.

This automation not only improves communication but also acts as a subtle marketing tool that can increase future registrations and enhance participant engagement.

3. Abandoned Registration Forms Follow-Up

Have you ever started a registration yourself only to stop because you didn’t have your payment details or needed to check schedules with someone else? Many parents do the same, leaving registration forms incomplete and potential revenue untapped.

Automated abandoned form reminders target these incomplete registrations by sending a gentle reminder to parents who didn’t finalize their registration. This automation:

  • Alerts parents that they left something unfinished in their cart
  • Provides a direct link to complete the form
  • Helps recover lost revenue that might otherwise go to competitors or be forgotten

By automating this follow-up, you reduce manual chasing and increase the likelihood of completed registrations.

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4. Birthday Party Booking Automations

If your business offers birthday parties, automated birthday reminders can be a game-changer. Many parents forget to book parties or delay planning until the last minute. Activity Messenger allows you to set up personalized birthday party booking reminders that:

  • Use the child’s date of birth stored in your database
  • Send automated emails 6 to 8 weeks before the birthday
  • Include personalized messages with the child’s and parent’s names
  • Catch parents at the perfect time when they are considering or ready to book

Clients have reported an increase in birthday party bookings thanks to these timely and targeted reminders.

automate-reminder-birthday

5. Membership Renewal Automations

For businesses running membership programs—whether monthly or yearly—keeping memberships active is crucial. Automated renewal reminders sent a set number of days before membership expiry help:

  • Remind members to renew their contracts
  • Prompt them to reactivate memberships
  • Reduce membership lapses due to forgetfulness

This automation ensures a steady membership base and smooth revenue flow without requiring manual follow-up calls or emails.

How to Set Up These Automations

Getting started with automation doesn’t need to be complicated. Using Activity Messenger as an example, here’s a quick overview of setting up an automated task:

  1. Navigate to the “New Automated Task” section in your dashboard.
  2. Select the type of automation, such as “Activity Start” for session reminders.
  3. Choose who to send the message to and when, for example, 7 days before the session starts.
  4. Decide whether to include late registrations so new sign-ups still receive timely information.
  5. Configure the message template by selecting or creating a personalized email or SMS template with placeholders.
  6. Save the automation, and it will automatically trigger based on your settings.

This simple drag-and-drop and toggle interface empowers you to automate communications without needing technical expertise.

automate-reminder-how-to

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Frequently Asked Questions

Q1: How do automated reminders improve communication with parents?

Automated reminders provide timely, personalized information that reduces confusion and last-minute questions, helping parents stay informed and engaged.

Q2: Can these automations increase my revenue?

Yes. By reducing abandoned registrations and prompting renewals and re-registrations, automation helps maximize your business’s earning potential.

Q3: Is it difficult to set up these automated tasks?

Most modern platforms like Activity Messenger offer user-friendly interfaces with drag-and-drop editors and placeholders, making setup straightforward, even for non-technical users.

Q4: Can I customize the messages sent through automation?

Absolutely. You can personalize messages with participant and parent names, session details, locations, and other relevant information using placeholders.

Q5: Will automated surveys help improve my programs?

Yes, automated surveys sent at the end of sessions collect valuable feedback without manual effort, allowing you to monitor satisfaction and make informed improvements.

 

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Conclusion: Turn Repetitive Tasks into Revenue with Automation

Automating key communications like session reminders, abandoned form follow-ups, birthday party promotions, and membership renewals can transform how you manage your dance studio, swim school, gymnastics club, or summer camp.

These automations save you time, reduce administrative headaches, enhance the participant and parent experience, and ultimately improve your bottom line.

💡 Ready to simplify workflows and grow your business?  Book a demo call today.

Explore how Activity Messenger can help you set up these five essential automations in just a few clicks.

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