Top 3 use cases + case studies
Almost every company or organization needs online forms, a newsletter, surveys and SMS communication. In this sense, the possible uses for Activity Messenger are broad and touch every industry.
That being said, there are three types of use cases that benefit the most from Activity Messenger. They are:
1) Large sports club that offer swimming lessons, gymnastics, dance or cheer programs that are looking for a more complete and modern class management solution.
Activity Messenger is an alternative to: JackRabbit, IclassPro, Amilia, DanseStudioPro, TheStudioDirector
2) Small club or studio with only 1-2 full time staff looking to have everything in one place without the complexity of most class management software.
Activity Messenger is an alternative to: Pen & Paper, JotForm, Google Forms, Wufoo
3) Sports Federations & Franchisors that are looking to better communicate with members, streamline registration, manage training and events and collect injury reports.
Activity Messenger is an alternative to: Uplifter, Interpodia, Trackie
Use Case #1: Large Sports club
Before Activity Messenger, Sportball Laval’s small administrative team struggled with the monumental task of serving over 5,000 families each year. They faced multiple challenges: how to keep parents informed, ensure classes ran smoothly, and automate repetitive tasks – all without getting overwhelmed.
Their communication toolkit was fragmented, relying on multiple platforms for different functions such as email, SMS, and waivers. They had reached a ceiling in terms of efficient customer communication and were missing the opportunity to improve their services based on customer feedback.
Here is what Olivier says now that he has implemented Activity Messenger:
“Activity Messenger has changed the way we work. Our mission is all about customer satisfaction, and now we’ve got the tools to do it. The impact has been immediate – not just in time and cost savings, but in parent satisfaction and retention.
One parent summed it up perfectly: “The service at Sportball is exceptional, from registration, to communication before and during the session, to coaching on the field. Plus, the built-in automation has allowed our team to focus more on what really matters: delivering exceptional sports programs to young athletes.
Read the full success study
Use Case #2: Small studio
Before Activity Messenger, Selena was drowning in administrative tasks at Swim to Safety. Managing bookings, tracking digital signatures for waivers, and sending manual communications were all part of her daily grind. She worked hard, but found it difficult to keep up as the business scaled.
As Selena put it, she had “no real way to take registrations” and was “manually tracking every single part of the process. This chaos was affecting their ability to focus on what really mattered: teaching water safety skills to young children.
Here’s what Selena says now, after implementing Activity Messenger:
Activity Messenger became their lifebuoy, automating and streamlining everything from capturing digital signatures to communicating with parents. Selena estimates that the platform has cut her workload “at least in half if not more,” allowing her to be fully present for the children they serve.
Communications no longer fall through the cracks; parents now receive timely updates and reminders, resulting in fewer miscommunications and unfortunate incidents like showing up to an empty pool.
Read the full success study
Use Case #3: Sports Federations
Before Activity Messenger, Gymnastics BC faced a number of challenges. With over 50,000 members, including coaches, judges, athletes, and club owners, they desperately needed an online system that met Canadian legal standards, improved communication, and simplified administrative tasks.
Their small team was overwhelmed by the manual processes of transcribing handwritten injury reports, processing liability waivers, and struggling with ineffective communication systems.
Here is what Gymnastics BC is saying now that they have implemented Activity Messenger:
In Activity Messenger, we finally found a complete toolkit that immediately saved us time and money. Our injury reporting processes are much more streamlined, ensuring faster and more reliable data collection. As a result, compliance rates have increased significantly. With Activity Messenger’s analytics, we can now track the most common types of injuries and provide targeted educational initiatives.
The automated email/SMS notification system ensures that the right people are alerted as soon as an injury form is completed, eliminating the chance of delayed administrative processing that caused multiple problems in the past.
We’ve also replaced Mailchimp for our weekly outreach. Activity Messenger is much easier to use and fully integrated with Canva, making it easy for us to stay on brand for all communications with members and athletes.
Read the full success story