How to Send Automated SMS Text Notifications After Form Submission

Whether you’re collecting information for staff recruitment, customer inquiries, or event registrations, sending immediate, personalized responses after a form submission is crucial. But what if you could do all of this seamlessly within a single platform without juggling multiple tools?

This is exactly what Activity Messenger offers: a powerful yet simple way to build forms, collect responses, and send automated SMS notifications—all in one place.

In this article, we’ll walk you through the step-by-step process of setting up automated SMS text notifications that trigger right after someone submits a form. By the end, you’ll see how Activity Messenger can help you improve engagement and responsiveness without the need for complicated integrations.

 

Key Takeaways:

• SMS notifications  are  more immediate  and  reliable  than email, with open rates exceeding 90%.
• Setting up automated texts is easy, using a drag-and-drop form builder and simple automation settings.
• Personalized SMS messages using form data improve user engagement and communication.
• Dual confirmation via email and SMS helps reduce confusion, increase responsiveness, and enhance the user experience.
• Ideal for staff applications, event signups, customer inquiries, and more, this automation boosts professionalism while saving time.
• All responses and messages are organized in one place, making follow-up and  tracking effortless.

 

 

Table of Contents

• Why Automate SMS Notifications After Form Submission?
• Step 1: Build Your Form with Activity Messenger’s Drag-and-Drop Builder
• Step 2: Set Up Confirmation and Notification Options
• Step 3: Create an Automated Task for SMS Notifications
• Step 4: Compose Your SMS Message
• Step 5: Save and Activate Your Automation
• The Benefits of Using Activity Messenger for Form and SMS Automation
• Use Cases: Where Automated SMS After Form Submission Makes a Difference
• Conclusion: Turn Form Submissions Into Action with Automation

 

Why Automate SMS Notifications After Form Submission?

When a person fills out a form online, timely communication is key. Traditionally, form builders allow you to send confirmation emails, but emails can sometimes be overlooked or end up in spam folders.

SMS, on the other hand, has an open rate of over 90% and is often read within minutes. Sending an SMS notification immediately after form submission enhances the user experience by:

• Confirming receipt: Users get instant confirmation that their submission was successful.
• Improving engagement: A quick text can include next steps, a thank you message, or important information.
• Reducing follow-up queries: Clear communication minimizes confusion and the need for additional contact.

However, setting up SMS notifications typically requires integrating multiple tools, which can be complex and costly. Activity Messenger simplifies this by combining form building and SMS automation within a unified platform.

Step 1: Build Your Form with Activity Messenger’s Drag-and-Drop Builder

The first step is to create a form that will collect the necessary information. Activity Messenger offers a user-friendly drag-and-drop form builder that makes form creation quick and intuitive, even if you have no coding experience.

Key features include:

• Multiple question types: Add text fields, dropdown menus, date pickers, and even file upload options to customize your form.
• Customizable layout: Arrange questions in the order that best suits your workflow.
• Responsive design: Forms are optimized for all devices, ensuring a smooth experience on both mobile phones and desktops.

As respondents fill out your form, you’ll accumulate valuable data in one place, ready for immediate action.

Step 2: Set Up Confirmation and Notification Options

Once your form is created, Activity Messenger allows you to configure what happens after someone submits it. You can:

• Show a confirmation page to reassure users that their submission was received.
• Send a confirmation email to the respondent, a common feature in most form platforms.
• Notify an administrator or staff member if you want to stay informed about new submissions.

But here’s where Activity Messenger stands out: you can also send an automated SMS text message to the respondent immediately after form submission, providing a more direct and reliable communication channel.

Step 3: Create an Automated Task for SMS Notifications

To send SMS messages automatically after a form is submitted, you’ll need to set up an automated task within Activity Messenger. This process is straightforward and completely integrated into the platform, so there’s no need for external apps or complex integrations.

Here’s how to do it:

1. Create a new automated task: Name it something like “Automated SMS After Form Submission” for easy reference.
2. Select the trigger type: Choose “Form answer” as the event that will activate this task.
3. Activate the automation: Turn on the automation to make it live.
4. Choose the specific form: Link the automated task to the form you created, such as a “Staff Recruitment Form.”
5. Set the timing: Configure the SMS to be sent immediately after the form submission date/time.

Step 4: Compose Your SMS Message

Now that you’ve linked your automated task to the form submission, you need to write the SMS message that will be sent out. Activity Messenger allows you to create custom text that can include placeholders or dynamic data from form answers, making each message personalized and relevant.

For example, you might write:

“Thank you for filling out the staff recruitment form. We will review your application and get back to you shortly.”

 

Once your message is ready, select the SMS option as the delivery method.

Step 5: Save and Activate Your Automation

After configuring your SMS message and automation settings, save your work. From now on, every time someone submits the linked form, they will receive both:

• An email confirmation (if enabled)
• An immediate SMS notification with your custom message

The Benefits of Using Activity Messenger for Form and SMS Automation

Activity Messenger’s integrated approach to form building and SMS automation offers several advantages:

• All-in-one platform: No need to use separate tools for forms and SMS, reducing complexity and cost.
• Ease of use: The drag-and-drop builder and intuitive automation setup make it accessible for users of all technical levels.
• Speed: Automated SMS notifications are sent instantly after submission, improving communication flow.
• Customization: Personalized messages tailored to your audience enhance engagement.
• Tracking and management: Keep all form responses and SMS communications organized in one place for easy follow-up.

Use Cases: Where Automated SMS After Form Submission Makes a Difference

The ability to send automated SMS messages after form submissions can benefit many scenarios, including but not limited to:

• Staff recruitment: Acknowledge applications immediately and keep candidates informed.
• Customer inquiries: Confirm receipt of questions or feedback with quick SMS replies.
• Event registrations: Provide instant ticket or participation confirmations via text.
• Appointment bookings: Send appointment details or reminders right after booking.
• Surveys and feedback forms: Thank participants promptly to encourage higher response rates.

Conclusion: Turn Form Submissions Into Action with Automation

Automating SMS notifications after form submissions is a powerful way to improve communication, increase engagement, and streamline your operations. Activity Messenger streamlines this process by combining form building and SMS automation in a single platform, making it simple and efficient.

By following the steps outlined above, you can quickly create custom forms, configure instant SMS responses, and ensure your respondents receive timely, personalized messages. This not only enhances the user experience but also reduces administrative overhead and speeds up your workflows.

 

💡 Modernize your communication strategy with SMS automation today! Book a demo call now to explore your options.