Manage your Activity Messenger subscription
Use Billing to review what your organization pays Activity Messenger: the subscription, SMS usage and account invoices. Client purchases and invoices are managed in the separate financial workflows.
Open Billing
Open Billing from your organization menu using an account authorized to manage billing. Review the currency and jurisdiction before making a subscription or SMS purchase. If these details are incorrect, contact support before proceeding.
Review or change the plan
Review the current plan and the available options. Check the displayed price, billing period and included usage before choosing a plan or updating payment information. Use the current page for the applicable offer rather than an amount shown in an older screenshot.
Monitor SMS usage
Check the available SMS balance before a large campaign. If additional SMS can be purchased, choose from the packages currently displayed and review the purchase before paying. Long or specially encoded messages may consume more than one SMS unit; see SMS usage.
Use Update credit card in the subscription payment area to change the card for future charges. Review the recharge or renewal information shown for your current plan; subscription billing and SMS balances do not imply the same reset cycle for every plan.
Find account invoices
Open the invoice or billing history to review past charges and receipts. If an Activity Messenger subscription invoice needs correction, follow the subscription invoice guide. Do not try to cancel it from your client invoice tools.
Closing the organization
Subscription cancellation and organization deletion are separate decisions. Before using an account-closing action, review what its confirmation says and contact support if you need help with outstanding charges or access to your records.