Activity Messenger Help Center Using conditional branching Conditional branching allows you to tailor the user journey in a form based on their choices. This enables you to offer different options and customize the responses displayed according to the selections made. Steps to set up conditional branching Create a new form or add to an existing form. Add a Question with Conditional Branching Access your form in Activity Messenger. Add a new question by clicking on Add New Block. Select the Conditional Branching option. Configure the question Label: Define the question (e.g., "Week Choice"). Required: Indicate whether the question is mandatory. Layout: Choose if the question should appear on the same line. Response Type: Select "Checkboxes" if the user can choose multiple options, or choose "Radio Buttons" if only one option should be selected. Define the branching options Display Options: Determine the choices presented to the user (e.g., "Week 1," "Week 3"). For each selected option, configure which other questions or fields will be displayed next. For example, if the user selects "Week 1," you can show options like "I have read and agree" or an electronic signature field. Apply and save Once the options are defined, click on Save. An eye icon will appear next to the questions subject to conditional branching, indicating that they will only be visible if the user makes the appropriate choice. Visit and fill out the form After creating your conditional branching, be sure to test it to ensure that the options display correctly. This will help confirm that the user experience is smooth and that the form behaves as intended. Use branching with an existing question You can keep a question that is already on your form and show it only for selected answers. The question you want to show must come after the Conditional Branching question in the form. If needed, move the existing question below the Conditional Branching question. Edit the Conditional Branching question. For each answer that should lead to the existing question, choose that question in Show questions. Leave it unselected for answers that should skip it. Save the branching question and test the form with each answer. This hides the question on paths where it is not selected; it does not make the question optional while it remains visible. Continue your workflow Build and share your first form Manage forms and submitted responses Form question reference