Activity Messenger Help Center
Using conditional branching
Conditional branching allows you to tailor the user journey in a form based on their choices. This enables you to offer different options and customize the responses displayed according to the selections made.
Steps to set up conditional branching
- Create a new form or add to an existing form.
- Add a Question with Conditional Branching
Access your form in Activity Messenger.
Add a new question by clicking on Add New Block.
Select the Conditional Branching option.
Configure the question
Label: Define the question (e.g., "Week Choice").
Required: Indicate whether the question is mandatory.
Layout: Choose if the question should appear on the same line.
Response Type: Select "Checkboxes" if the user can choose multiple options, or choose "Radio Buttons" if only one option should be selected.
Define the branching options
Display Options: Determine the choices presented to the user (e.g., "Week 1," "Week 3").
For each selected option, configure which other questions or fields will be displayed next. For example, if the user selects "Week 1," you can show options like "I have read and agree" or an electronic signature field.
Apply and save
Once the options are defined, click on Save.
An eye icon will appear next to the questions subject to conditional branching, indicating that they will only be visible if the user makes the appropriate choice.
Visit and fill out the form
After creating your conditional branching, be sure to test it to ensure that the options display correctly. This will help confirm that the user experience is smooth and that the form behaves as intended.
