Activity Messenger Help Center
Plan an event from registration to follow-up
Use Activity Messenger to connect the work around an event: promoting it, selling tickets, recruiting volunteers, welcoming guests and gathering feedback. Start with the event and registration experience, then add the supporting workflows you actually need.
Prepare the event and ticket sales
Create the event with its date, location and capacity. Build a payment form connected to the event and configure the ticket options, prices and payment methods. If accepting cards, verify your Stripe connection and payment mode before testing or launching.
Follow Sell tickets online for ticket creation, delivery, sharing and entry validation. Use seat maps when clients must select assigned seats. A general event plan does not replace those settings or their limits.
Invite your audience
Choose the audience first, then create a reusable email template with the event details and a clear registration link. Review its SMS version if sending by text. Send a test to yourself and inspect the link before preparing the audience send.
Use the communications guide to choose the channel and message purpose. Review delivery, opens and clicks after sending; those signals help assess the campaign but do not prove every recipient read it.
Recruit volunteers, partners and sponsors
Create separate forms when different groups need different questions or follow-up. A volunteer form might ask for availability; a sponsor form might ask which contribution or partnership the organization should discuss. Configure the right staff notifications and keep each response group identifiable for later communications.
Use Build and share a form. Collect only what your event team needs and explain the next step in each form’s confirmation.
Prepare entry and on-site sales
Give the event team access to the tools they need. Check the ticket-scanning workflow before opening the doors, and confirm which device or scanner you will use. Ticket validation and marking attendance are related tasks, but choose the workflow appropriate to your event.
If you will sell food, merchandise or other products on site, prepare the products and payment setup separately. Follow the point of sale guide rather than assuming the ticket form also configures on-site checkout.
Follow up after the event
Create a short survey to collect useful feedback. Send it to the intended event audience and review the responses. Keep any thank-you message or next-event promotion consistent with the recipient’s communication preferences.
Launch checklist
- The event’s date, location, capacity and registration link are correct.
- Ticket prices, payment mode and confirmations have been reviewed.
- Volunteers know their responsibilities and have appropriate access.
- Staff know how to validate a ticket and handle an exception.
- The follow-up audience and feedback questions are ready.