Activity Messenger Help Center
Translate a Form
Use one bilingual form when English and French respondents should complete the same workflow. Translate the questions, confirmation page and confirmation messages, then check both client paths.
Please contact us first to activate the bilingual option for your organization.
Please navigate to the form you wish to translate. From the options tab, select the bilingual option, then click "Save."
The translation feature will now be accessible on each block of your form.
By selecting this option, you will be able to access the translation functionality as well as the indication of the number of fields to translate for this block.
An AI-powered machine translation option will be available. You can use it or manually translate all fields.
Then make sure to translate your confirmation pages. Go to the Options tab to review the email confirmations set up on your form.
In the form options, you will also have the option to include a confirmation template in French, which will be emailed to the customer.
When filling out the form, the customer will have an option at the top right to choose the language in which they wish to view the form.
Be sure to perform tests to ensure all fields and communications are translated correctly.